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Thyssenkrupp Elevator Corporation Account Manager - Service/Repair in Belgrade, Montana

Your new responsibilities
The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experiencedAccount Manager -
Service/Repair inBozeman, MT .

Essential duties and responsibilities:
Exceeds sales goals and quotas by utilizing company tools for service
and repair growth and cancellation reduction
Manages service accounts by visiting with Tier 1, 2 and 3 customers
within assigned territory, to develop ongoing relationships with
customers and build an understanding of their needs and wants
Includes building relationships in BOMA and other associated groups
Develops capital plans for customers to address their short- and
long-term building needs
Maintains a strong working knowledge of company products by attending
training classes, and studying factory equipment manuals and supplier
information. Includes developing knowledge of local elevator code
requirements
Prepares repair job proposals by estimating labor and other job costs
using estimating software program. For items not in the program, obtains
price estimates from suppliers and manually calculates. Includes
reviewing blueprints, surveying equipment and interfacing with
operations personnel for additional input and approvals
Prepares service contract bids. Includes reviewing blueprints and
surveying equipment when necessary and interfacing with operations
personnel for additional input and approvals
Receives and responds to written and oral questions related to quoted
repairs and service contracts. Includes performing follow-up with
customers on all service and repair proposals
Monitors the status of current service contracts by visiting job sites
and customers within assigned territory, ensuring customer satisfaction
with service; resolves outstanding issues
Contacts service customers regarding contract renewal prior to contract
expiration; advises of price increases if appropriate
Keeps timely, well organized records of sales activities including but
not limited to proposals, bookings, losses and cancellations. Uses
company-provided sales management software
Maintains a strong understanding of TK Elevator, its regional and
company mission and objectives, ethical standards and code of conduct
Utilizes the Customer Relations Management (CRM) tool to update and
manage sales pipeline
Assists in A/R collection efforts to ensure prompt payment from
customers
Performs other duties as may be assigned
What we look for
Bachelor's Degree required
1-2 years of related experience or training or; an equivalent
combination of education and experience (elevator sales or industry
experience)
Ability to read and interpret architectural and/or blueprint/drawings
preferred
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions


Equal Opportunity Employer-minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity

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