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Menzies Aviation Customer Service Agent in Belgrade, Montana

Description

Must have Aero Lobby Initial Training

Former United workers must have worked for the company within the last 11 months

WE need you to Submit United ID #

  • Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk

Key Responsibilities

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport

  • Interpret identification labels along with baggage and cargo routing tags

  • Host self-service kiosks

  • Ensure that all work areas are organized

  • Keep a positive attitude while offering assistance

  • Ensure the safe and secure operations

  • Comfortable lifting/moving up to 70lbs of cargo and baggage

  • Some bending, stretching, pushing & pulling

  • Perform other duties as assigned

Qualifications

  • Must be at least 18 years of age

  • Must pass pre-employment drug screen

  • Ability to proficiently read, write and speak English

  • Must be comfortable lifting 70lbs

  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas

  • Must pass FBI background check and obtain US Customs seal

  • Must be available and flexible to work variable shifts including weekends and holidays

  • Prior Customer Service Experience Strongly Preferred

  • Intermediate Computer Skills Required

Knowledge, Skills and Abilities

  • Ability to learn quickly

  • Ability to understand and carry out oral and written instructions and request clarification when needed

  • Strong interpersonal skills

  • Ability to work as part of a team

  • Ability to build relationships

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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