Job Information
Encore Electric, Inc. Service Account Manager - RELOCATION PROVIDED in Belgrade, Montana
Description
Overview:
The Service Account Manager develops long-term relationships with existing and prospective clients, promoting Encore’s full range of products and services at desired revenue and margin levels.
Come enjoy all of the amazing things the State of Montana has to offer! Open landscapes along with tons of outdoor activities. We are offering a generous relocation package for the right candidate.
Compensation Range for this Role: $89,000 to $115,000 DOE
Encore is a legacy company that has a strong preference of promoting from within our workforce. You will have a career path!
Aggressive Employee Referral Program!
Get technical, safety, personal finance, and leadership training through “Encore University”. This program is at no cost to our employees.
Receive Paid Time Off (PTO) and all major holidays.
An employee assistance program that includes counseling, legal and financial advice.
A retirement plan, including an employee-matched 401(k).
Short-Term, Long-Term Disability and Life Insurance.
You will have access to Medical, Dental, Vision Insurance. We have Benefit Programs that start at no cost to our employees!
General Responsibilities:
Maintain open communication lines with all working relationships
Follow up to ensure items for which the job is accountable are performed
Earn and maintain customer’s trust
Uphold the core values of the organization
Work well with others to accomplish the mission of the organization and of the job
Specific Responsibilities :
Sales
Employ a selling strategy focused on improving the client’s business operation, allowing them to achieve their key strategic goals
Develop client-specific technical knowledge and operational expertise in order to propose relevant solutions
Promote Encore offerings persuasively, persistently, and confidently to all clients (existing and prospective) while attaining optimal profit levels
Differentiate Encore services from competitors based on benefits to the customer
Systems & Processes
Create thorough, high quality estimates, proposals and cost/benefit analysis when applicable
Obtain supervisor’s pricing approval on proposal over $50,000 prior to presenting to the client
Upon bid award, prepares complete and accurate turnover packet and initiates a turnover meeting with the appropriate operations manager
Gain approval of contract terms and conditions by upper management
Maintain tracking log of sales effort
Participate in sales meetings and various forms of sales training as directed by manager
Relationship - Management
Maintain current profile of key assigned clients including key client staff
Pursue tiered relationships with all key clients
Perform annual audit of clients business / facility
Conduct periodic reviews of activity with client to ensure full satisfaction
Inform supervisor of any significant client concerns
Refer leads to other departments within Encore
Relationship - Development
Maintain relationships with construction operations and project development groups
Solicit support from internal staff to ensure new client satisfaction
Financial
Attain revenue and margin goals as established with management
Participate in collections of accounts receivable as requested
Other duties as may be assigned
Knowledge, Skills, and Abilities:
Knowledge of:
The National Electrical Code and other relevant local codes
Encore Electric’s full range of products and services
Encore Electric’s pre-planning and pre-fabrication methods
Encore internal systems and processes relevant to your function
Tracking numbers and bits of data relevant to the work assignment
Skill in:
Effective written and oral communications to adequately share information and achieve a complete and accurate understanding
Qualifying potential clients/events
Networking
Working within a Team environment
Multi-tasking
Use of computer and software essential to perform job (Microsoft Office Suite, Estimating, DCI Spectrum, basic design)
Estimating labor and materials to perform field installations
Technical electrical skills – design and troubleshooting
Electrical Installations - methods and procedures
Design and Managing complex projects, breaking them down to their component levels
Organizing work to accomplish tasks
Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees
Performing in situations with high expectations of quality and delivery
Conflict resolution
Adapting to new and changing requirements, environments, and/or information.
Anticipating various resources needed to complete required tasks
Directing others
Prioritizing and reporting to meet job needs
Physical Requirements:
Climbing
Crawling
Driving
Kneeling
Lifting (up to 50 lbs)
Sitting
Standing
Stooping
Vision acuity (near and far)
Walking
Requirements:
High School Diploma or equivalent is required
Journeyman Electrician’s License is also required
Five to ten years of trade experience is preferred
Benefits:
Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.
This position is eligible for cell phone allowances and the short-term incentive program.
Applications will close for this position on: December 31, 2024
To request an accommodation during the application process, please contact HR@EncoreElectric.com .
Encore Electric, Inc. is an EOE, including disability/vets.