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Montana State University Billings Academic Advisor in Billings, Montana

The Advising Specialist position (Academic Advisor II) is designed to provide a holistic advising experience for students. This position provides advising, retention outreach, and career guidance to students. This position specifically focuses on students who have previously had college courses (sophomores, juniors, seniors, transfers, and readmit students). The Advising and Career Specialists who focus on the experienced students would be responsible for evaluating and communicating transfer work to students.

The Advising and Career Specialist is proactive in contacting students on a regular basis and guiding students as they progress toward their educational goals; specifically focusing on students who are sophomores, juniors, seniors, transfers or readmits. This position acts as a liaison between students and departments.

This position meets individually with students to assist with items such as, but not limited to: course registration, plans of study, career exploration, resume reviews, and job search strategies. This position interprets placement scores to place students in appropriate level courses. The Advising and Career Specialist recommends appropriate courses and course load based on student’s academic ability, personal obligations, and career goals. This position must be able to utilize student information systems and career exploration programs to effectively assist students. The Advising and Career Specialist supports students with setting goals and connecting desired outcomes with current activities, time management, and developing critical thinking skills; advises and provides outreach to students on Academic Probation; and advises and provides outreach to students who receive a D/F/W/I in previous semester course(s).

Advising and Career Specialists must maintain familiarity with programs. The position must be able to communicate with students in person and/or by e-mail, mail, phone, web conferencing, and text messaging. The specialist must be able to understand how diversity, differences, and institutional/social barriers influence the student experience in order to effectively practice inclusive advising strategies for all students.

This position will participate and assist during all orientation programs and other enrollment related events; collect, analyze, and report data with regard to services provided to students, student progress, student satisfaction, etc.; participate and assist with all office related events; maintain accurate and detailed notes through the system; track advisees’ performance during and at the end of each semester; maintain records for current and previous students in accordance with the Family Educational Rights and Privacy Act (FERPA).

Required Qualifications - Experience, Education, Knowledge & Skills
• Bachelor’s Degree
• Experience in one or more of the following: advising, orientation, retention, career exploration, or mentoring roles
• Knowledge of the typical problems encountered by undergraduate students in selecting a course of study and in successfully preparing a plan of study to prepare for entry into a degree program
• Ability to establish and maintain effective working relationships
• Ability to organize a wide range of complex tasks and attention to detail
• Excellent written and oral communication skills
• Excellent interpersonal skills

Preferred Qualifications - Experience, Education, Knowledge & Skills
• Experience working with transfer students
• Knowledge of student development theory