Job Information
Billings Clinic BHC Health Program Coordinator (1.0) in Billings, Montana
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!
BHC Health Program Coordinator (1.0)
BEHAVIORAL HEALTH CLINIC (Billings Clinic Main Campus)
req5667
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE: $29.72 - 34.93
The first level of full management authority for a medical or health program or programs where team management is the primary duty. Depending on the size of the department or organization, has responsibility for one or more supervisors or associate managers with a subordinate team of individual contributors or direct supervision of an average-sized team. Develops and recommends budgets, including staffing, infrastructure and revenue or expense plans, and has authority to approve budgeted expenditures within established limits or oversight of an established budget portion; responsible for performance management, initiates employee disciplinary actions, including termination, and makes hiring and promotional decisions; and, with financial oversight, has authority to make job status recommendations for employees and fill approved job vacancies. As part of this role, the Health Program Coordinator provides therapy in the Integrated Behavioral Health Program. The Health Program Coordinator assists the manager and/or director of Psychiatric Services/Behavioral Health Clinic in providing leadership and management for the Integrated Behavioral Health Program (IBH). Responsibilities include communication and collaboration with department and regional IBH teams, and local/national consultants. The role provides education and advisement to existing and onboarding sites on IBH principles, protocols, and workflow. The Health Program Coordinator is responsible and accountable for the coordination of the Billings-area IBH operational and clinical activities. Responsibilities include, but are not limited to, clinical personnel selection, orientation/training, staff development/mentoring, scheduling, performance appraisals, coaching and counseling, disciplinary actions, clinical supervision, facilitating and coordinating IBH staff meetings on a regular basis, patient care delivery, provider relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control. Assists the Outpatient Manager of Psychiatric Services with the assessment of performance in employee appraisals. Assists in the development of policies and procedures related to IBH. Utilizes current evidence-based practice to ensure effective therapy practice provision, care coordination and practice integration in the primary care setting.Under the direction of department leadership, the licensed clinical therapist provides services consisting of patient assessments, provision of brief interventional therapy (including crisis intervention), care coordination, and referral for ongoing therapy (if indicated) upon conclusion of IBH programming. The licensed clinical therapist is responsible for providing education addressing physical, psychosocial, financial, environmental and other needs of patients and families and/or significant others. Supports staff members in such areas as counseling, protective services, and family services
Essential Job Functions
• Health Program Coordinator
Acts as a liaison between local behavioral health resources throughout the service region.
Assists in the development and coordination of IBH Programs at Billings Clinic and regional affiliates.
Directs the orientation and training of new staff and ensures the provision of ongoing education. Utilizes evidence-based practice supported by research.
Fosters an environment in which staff can realize personal and professional growth and development through active participation in program decisions.
Participates in short and long term planning for departmental functions, budgetary processes and fiscal control. Maximizes resources; anticipates and responds to the needs of the department.
Organizes ongoing communication with the interdisciplinary team regarding aspects of patient care and program functions.
• Licensed Clinical Therapist – Assessment and Intervention
Supports patients to ensure they can function to the best of their ability and maintain optimal health related to their medical condition. Provides education and information to patient’s identified support systems.
Utilizes interviews and patient record reviews to identify actual or potential barriers and care needs.
Discusses evaluations, treatment plans and goals with patients to enhance patient engagement.
Collaborates with the multidisciplinary team to identify needs of patients for therapeutic intervention.
• Licensed Clinical Therapist – Care Coordination
Provides information or referral for ongoing therapy, if indicated, to achieve continuity and quality of care.
Demonstrates and utilizes knowledge of services/resources related to the needs of specific patient populations. Demonstrates resourcefulness when collaborating with the interdisciplinary team.
Maintains current knowledge regarding insurance benefit reimbursement and community resources to meet the needs of internal and external customers.
• Licensed Clinical Therapist – Evaluation
Monitors the need for revisions in the plan of care and makes recommendations to the multidisciplinary team when indicated. Modifies treatment plans to reflect changes in patients’ status and needs.
Monitors, evaluates and documents patient progress related to the plan of care.
• Licensed Clinical Therapist – Documentation
Documents interventions in the medical record. Documentation is timely, reflects professional practice and is consistent with departmental/organizational policy.
• Safety/Quality Assurance/Risk Management
Participates in hospital/department programs to address and improve quality of care.
• Professional Accountabilities
Participates in continuing education, department planning, work teams and process improvement activities.
Adheres to department and organizational policies addressing confidentiality, infection control, patient rights, medical ethics, advance directives, disaster protocols and safety.
Demonstrates the ability to be flexible, open minded and adaptable to change.
Maintain competency in organizational and departmental policies/processes relevant to job performance.
Minimum Qualifications
Education
• Graduate degree in Social Work or other comparable Master's Program
Experience
• Five (5) years of experience in a clinical setting with the same or similar duties and expectations of this position, preferred
Certifications and Licenses
• Current Montana license as Social Worker (LCSW) or if entering from a different state, must be licensed in practicing state at hire
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)
Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.