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Billings Clinic Cardiology Data Abstractor (1.0 FTE) in BILLINGS, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here ( to learn more!

Cardiology Data Abstractor (1.0 FTE)



Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)

Starting Wage DOE

Clinical Quality Improvement Specialist is a position within the Quality Resources Department and Transformation Division of Billings Clinic. The Clinical Quality Improvement Specialist serves as a subject matter expert regarding clinical quality measures and outcomes of care. The subject matters include clinical quality surveillance and compliance, hospital acquired conditions, patient safety indicators, and surgical improvements indicators. The Clinical Quality Improvement Specialist provides consultative services focused on providing the highest quality and safest care to patients while decreasing risk to the organization. Scope of work includes acute care hospital, ambulatory clinics, branch clinic locations, ambulatory surgery center, and fully owned and affiliated regional facilities. The position reports to the Director of Quality Resources and assumes responsibility for one or more of the of the following functions:

  1. Clinical quality measures

  2. Hospital acquired conditions

  3. Patient safety indicators

  4. Mortality reviews

  5. Surgical improvement programs

  6. Quality improvement projects

    Essential Job Functions

• Serves as a subject matter expert and source of clinical expertise in measurement of outcomes of care.

• Assists the Director in the development of organization-wide quality policies and procedures.

• Participates in both short and long-term planning for the department.

• Identifies needs and sets goals for own growth and development in collaboration with the Coordinator and Director of Quality Resources; meets all mandatory organizational and departmental requirements.

• Maintains competency in all organizational, departmental, outside agency, and employee safety standards relevant to job performance.


• Supports quality activities and practices through utilizing the knowledge of clinical quality outcomes data, prevention and control science, process improvement principles, high reliability organizing, behavioral sciences, and quality standards for improving patient care and services.

• Effectively builds and maintains relationships with colleagues from key departments, including infection prevention and patient safety, pharmacy, nursing, nursing quality, nursing leadership, surgery leadership, sterile processing, medical staff, risk management, materials management, volunteer services, human resources, organizational development, professional development, operational leaders, executive management, and other stakeholders through positive interaction, problem identification, and resolution.

• Reviews, analyzes, and applies existing regulations, standards, guidelines of applicable professional organizations and governmental agencies. Integrates regulatory requirements and current clinical quality measure specifications into organizational standards and practices.

• Reviews, analyzes, and applies pertinent information from current scientific literature and publications. Integrates relevant public health issues into practice.

• Assists in the development of methodologies to fulfill the organization’s strategic initiatives for clinical quality outcomes improvement and required regulatory reporting.

• Educates and assists medical, nursing, and other clinical staff, management, and senior executive leadership, in identifying and capitalizing upon opportunities for improvement and facilitates cross-functional team development, when appropriate.

• Standardizes processes to optimize learning from medical record chart abstractions, clinical outcomes data, and clinical quality risk assessments.

• Assists in the development of clinical quality education for in-service programs to departments.

• Assists with goal setting to improve performance in clinical quality outcome measures.


• Conducts surveillance activities by using current clinical quality measure specifications for hospital acquired conditions, patient safety indicators, clinical quality measures, and surgical improvement programs.

• Reviews pertinent clinical information including treatments, procedures, related diagnostic tests and clinical notes to determine if cases meet surveillance definitions for hospital acquired conditions, patient safety indicators, and sepsis. Performs analysis of findings and disseminates key findings to providers to improve performance.

• Reviews pertinent clinical information including treatments, procedures, related diagnostic tests and clinical notes to determine quality outcomes. Performs analysis of findings and disseminates key findings to providers to improve performance.

• Identifies clinical quality processes. Interprets the relevance of diagnostic and laboratory reports and correlates clinical signs and symptoms with various clinical care outcomes and processes.

• Initiates investigations when unusual clinical quality outcomes are observed. Summarizes findings, reports findings to healthcare personnel, leadership for corrective action. Conducts investigations when indicated and assists in designing and promoting interventions targeted at improving clinical quality outcomes.

• Maintains accurate record of hospital acquired conditions, patient safety indicators, surgical improvement registries, and clinical quality measures data within software systems.

• Assures accuracy of hospital acquired conditions, patient safety indicators, surgical improvement registries, and clinical quality measures data entry into program software and meets deadlines for reporting.

• Prepares regular reports appropriate to the recipients.

• Provides routine and custom reports to nursing, medical staff, oversight committees, operational leaders, executive leaders, and governing board.

• Assists in preparing an Annual Quality Resources Report.


• Develops and revises system-wide quality policies and procedures.

• Demonstrates understanding of regulatory and advisory guidelines through application.

• Reviews, analyzes, and implements regulations, standards, or guidelines of applicable governmental agencies, accreditation bodies, and professional organizations.

• Conducts activities to maintain continuous preparedness for periodic and annual accreditation surveys.

• Provides feedback to regulatory, advisory, and accrediting agencies regarding opportunities for improvement in standards and regulations.


• Cooperates and collaborates with Risk Management for both risk prevention measures and clinical event investigation.

• Provides support to Risk Management for resolution of clinical care complaints and issues related to the quality of patient care and services.


• Demonstrates understanding of high reliability organizing (HRO) principles through use of Universal Skills and behaviors that promote quality and safety for both patients and employees.

• Utilizes HRO Universal Skills in daily work.

Minimum Qualifications


Four (4) Year / Bachelor’s Degree in nursing, biology, public health, integrative physiology, epidemiology, clinical laboratory science, medical technology, or other health related field.


Five (5) years of clinical experience

Three (3) years in hospital setting preferred

Three (3) years of progressive responsibility preferred

Certifications and Licenses

Certified Professional in Healthcare Quality (CPHQ) preferred - Attain within 5 years of hire.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.