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Billings Clinic Certified Dermatology Technician/ Certified Medical Assistant in BILLINGS, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here ( to learn more!

Certified Dermatology Technician/ Certified Medical Assistant



Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 0.90 = 72 hours (Non-Exempt)

Starting Wage DOE

Under general supervision, assists in the delivery of patient care/treatment within the Dermatology department. Works collaboratively with the Physician, Non-Physician Provider, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.

Essential Job Functions

•Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

•Prepares room, equipment and supplies as dictated by a particular examination, patient’s needs, and Billings Clinic exam and procedure room cleaning guidelines.

•Assists with scheduling appointments, diagnostic tests, treatments, procedures, and surgery.

•Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.

•Orders and maintains clinical and office supplies and equipment as directed.

•Maintains patient records and other information. Adheres to confidentiality requirements.

•Attends required meetings and participates in committees as requested.

•Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs.

•Assist in preparing for procedures and exams. Charts and documents in medical record. Collects laboratory specimens as needed.

•Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.

•Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.

•Performs all other duties as assigned or as needed to meet the needs of the department/organization.

•Proficient in basic patient care and treatment, planning and evaluating according to job description.

•Competent to perform routine, non-complex aspects of patient care, treatments and procedures

•Safe pharmaceutical handling requirements and guidelines

•Application of personal protective equipment (PPE) for patient and staff safety

•Computer applications

•Analytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient care

•Practices according to job description, guidelines and physician judgment

•Work is performed under supervision of a physician

•Assumes responsibility for follow-up, and coordinates appropriately with the physician and/or non-physician provider

•Expected to prioritize all aspects of job performance

•Demonstrates personal accountability in all facets of role responsibilities

•Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patient

•Ability to utilize and apply PSE skills

•Communication with patient on expectations, e.g. being late for scheduled appointment, wait times

•Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards

•Work with leadership on service recovery as needed

•Medical Terminology (available through LMS)

•Adheres to patient safety goals and standards

•Participates in Process Improvement or Risk related activities within the department

֩•Participates in the financial viability of Billings Clinic by ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician’s/non-physician provider’s time

•Basic laboratory specimen handling and processing

•Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, etc.

•Prepares medications per physician orders and guidelines.

•Required to assist in onboarding and job training for medical assistants.

Minimum Qualifications


•High school diploma or equivalent

•Minimum Vocational / Technical Dermatology Technician certification

Other Minimum Qualificatons

•Six (6) months related work experience in dermatology environment required to develop proficiency in basic procedures and processes encompassing all age groups, preferred.

•Successful completion of department orientation, skills competencies specific to department

•Completion of Personal Accountability class within first six (6) months of hire

•Required to obtain certification or registration within fifteen (12) months of hire through organizations approved by Billings Clinic.


•Graduate of a formal medical assistant program; preferred

•Association of Certified Dermatology Tech Certification preferred

•Anatomy and medical terminology course or module completion.

•Completion of the Preceptor course, What is Operational Excellence One and What is Operation Excellence: 7s Two-Identifying Waste in the Workplace

•Approval of Department Manager and Supervising Physician with no current disciplinary actions.

The following criteria could result in employee transferring to medical assistant status, and a reduction in pay;

•Disciplinary action

•Request of physician.

•Lack of maintaining certification requirements, and job expectations.

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.