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Yellowstone Boys and Girls Ranch Crisis Intervention Specialist  in Billings, Montana

Crisis Intervention Specialist

CategoryMental Health Services


Position Summary:Provide quality therapeutic interventions to youth. Participate in a team of crisis counselors that answer calls, text and emails and provide support for youth and families in person within their school/home/community. Connect people with YBGR or other agency services to create a continuum of mental-health support.

Essential Duties and Responsibilities:

  • Provide quality crisis and behavioral interventions to youth in the school/home/community settings; including face to face and/or telehealth via YBGR approved telehealth systems.

  • Intervene in crisis in a calm appropriate manner that maintains staff and youth safety. Establish youth self-regulation plans and complete high risk assessments.

  • Establish and maintain effective working relationships with treatment team members, school administration, school personnel, and stakeholders. Engage in regular communication through attendance and participation at treatment team and staff meetings.

  • Provide appropriate referrals, helping to intiate admissions into mental health programming, and connecting with clinicians and/or supports through other agencies.

  • Update resources in the YBGRConnect library including training resources, contact information, etc.

  • Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes. Participate in Performance Quality Improvement (PQI) goals of the organization both individually and as a team member.

  • Participate in the CBS Emergency On-Call rotation, which may include in person response.

  • Other duties as assigned.

Position Requirements


  • Required:High School Diploma or GED

  • Preferred: Bachelor’s Degree in Human Services, Social Work, or a related field.

Previous Professional Experience:

  • Required for High School Diploma or GED – Two (2) years of professional experience providing direct services to emotionally disturbed youth.

  • Preferred for Bachelor’s Degree: One (1) year of professional experience providing direct services to emotionally disturbed youth.

  • Previous role in a similar position such as a call center, school, community organization, etc. is preferable

License and/or Certification:Driver’s license or licensable within 30 days of employment.

Competencies or Knowledge, Skills and Abilities (KSA’s):

  • Demonstrate strong interpersonal and customer service skills with ability to engage a diverse group of participants.

  • Demonstrate the ability to effectively manage multiple tasks concurrently.

  • Ability to exercise and model good judgment, teamwork and professionalism, especially in crisis situations and creative about finding solutions for them.

  • Use of computer and ability to quickly learn and use YBGR selected software solutions.

Criminal / Child Abuse Clearance:Must pass criminal record and child abuse registry background check as required by the State of Montana.


Hiring Range Salary$11.90 - $13.32 per hour

PositionCrisis Intervention Specialist


Close Date11/15/2020



About the OrganizationYellowstone Boys and Girls Ranch was founded in 1956 and welcomed the first boy to the ranch in 1957. Today Yellowstone Boys and Girls Ranch, a nonprofit organization, is trusted locally and nationally as a leader in the field of mental health care for children and their families.

Our Residential Treatment is located on a 410 acre, working farm and ranch located in Billings, MT. We offer a continuum of mental health services that include case management, youth mentoring, home/school-based programs and foster care in addition to residential treatment. We specialize in treating troubled youth who struggle with social, emotional, and behavioral disorders. We also have four Community Based Services locations in Livingston, Lewistown, Dillon, and Billings. With all of our locations we impact about 650 kids each day. And throughout our history, YBGR has impacted close to 10,000 youth and their families.

If you are looking for a rewarding and challenging career where you will be an important member of a diverse and committed team of individuals that are working hard to prepare our youth for life, we hope you will consider a career with Yellowstone Boys and Girls Ranch.

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is currently accepting applications.