Schult Homes Customer Care Technician in Billings, Montana
Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
The Home Building Group is actively searching for a Customer Care Technician to join the team with our Schult Homes building facility.
The main objectives of this position are:
To complete warranty repair on our homes To travel around designated demographics to customer homes as this position is based out of Montana Who are we looking for?
Someone with excellent customer relation skills Someone with multiple areas of construction knowledge Someone who has strong organizational skills and is self-motivated Someone who is able to work with all styles of management, customers and coworkers Someone with excellent written and verbal communication skills Other tasks will include:
Maintaining and stocking service truck Working with managers Keeping accurate and detailed information on work orders Scheduling appointments and demonstrating flexibility and organization Ordering parts Working in adverse weather conditions Working with the public Requirements:
Must have a High School Diploma or equivalent Must be able to pass a Background Check, MVR and DOT physical, and Drug Screening Must follow company policies and all DOT rules and regulations Must be able to perform heavy lifting and climb ladders on a continuous basis Must be self-motivated Must have excellent phone etiquette Must be reliable (Good Attendance, Safety Conscious, and can Hold Confidentiality)