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Humana Director, Product Management - Sales Distribution in Billings, Montana

Description

Humana Marketpoint represents one of the most dynamic areas of Humana, facing off to our members across a variety of physical and virtual touch points.

The Director, Product Management for Marketpoint will steer future transformed experiences anchored on the needs and expectations of members and agents, informed by data. The individual in this role will be expected to bring creativity and realized future experiences across a cross functional team.

Responsibilities

The Director, Product Management will lead a team of product managers to shape an end-to-end sales journey. Experiences will be shaped by current and inflight technology investments, experiential/operational measures and expertise/insights from key subject matter experts.

The individual in this role will collaborate with, but not limited to, various business, technology, and experiential teams that align 3 - 5 year distribution strategies. Additionally, this leader will align with current teams supporting existing experiences to develop a seamless transition to future state experiences, at scale.

Required Qualifications

  • Bachelor's Degree and 5 - 8 years of experience in product management or related field; MBA or graduate degree preferred

  • 3+ years of people leadership experience in building, managing and developing high-performing product and/or technology teams

  • Expertise in establishing and working within scaled agile environment, design-centric frameworks and transforming business from current to future state experiences

  • Knowledgeable in regulations governing health care industries or related adjacent industries

  • Comprehensive knowledge of key technology platforms utilized in B2B or B2C distribution and integrating experiences across channels

  • Clear experience and expertise communicating (verbal, digital) complex topics to business leaders and executive teams

  • Ability to be creative, anticipate and be proactive around next steps in large initiatives simultaneously

  • Collaborative and operating in parallel with adjacent teams to drive results

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences and business outcomes

Preferred Qualifications

  • Broad understanding of our businesses and connectedness to key Humana constituent areas

  • Relationship focused and can represent the office of the CRO well to both internal and external audiences

  • Knowledge of Humana's internal policies, procedures and systems

Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

  • Provide proof of full vaccination or commit to testing protocols *OR  *

  • Provide proof of applicable exemption including any required supporting documentation

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Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

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