Winn-Marion Companies Inside Sales in Billings, Montana

Inside Sales

Location:

Billings, MT

Job Id:

245

of Openings:

1

Inside Sales (Billings, MT)

POSITION SUMMARY:

The role of the Inside Sales Representative involves selling or introducing new company products or services to established clients. The Inside Sales Rep also fields customer calls and questions regarding product specifications, availability, and pricing. Provides support to the Outside Sales Representatives by building quotations on standard products, communicating pertinent information to the customers, and assisting with the overall coordination of product delivery. Trouble shoots and provides product solutions for customer needs. Locations with inventory require warehouse tasks and may also have a will call sales counter that will require coverage

JOB QUALIFICATIONS:

  • 1-3 years prior sales experience or relevant training in Inside Sales

  • College degree, technical degree or experience

  • Demonstrated excellent verbal and written communication skills

  • Highly proficient computer skills with MS Word, Excel, Outlook, and the Internet

  • Demonstrates problem-solving skills and a keen attention to details and accuracy

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Maintains excellent customer service and satisfaction

  • Works closely with Sales and Purchasing departments and personnel

  • Maintains knowledge of company products and their applications

  • Displays a flexible attitude that results in teamwork

  • Provides timely service in order processing, quotations and customer response

  • Answers all calls in a timely manner

  • Maintains database of sales prospects

  • Processes cancellations or changes in sales orders and communicates the changes with the related departments

  • Emphasizes service benefits of the company, discusses credit terms, price quotes, and prepares sales order reports or forms

  • May be designated as a driver or assigned a job with driving responsibilities

OTHER JOB FUNCTIONS:

  • Performs other related duties as assigned or requested

  • Provides feedback and information to department manager regarding customers and orders

  • Participates in training sessions, meetings, skill building and professional development classes

  • May process and enter agent orders/invoices for outside sales personnel

  • May enter purchase orders for select assigned product lines as needed

  • Purchase non-stock items to fulfill customer orders

  • Locations with will call sales counter will also have to handle customers directly by filling orders, getting appropriate payment method, signatures for NET 30 orders and processing them daily through accounting. Inventory shipping and receiving as well as cycle counts in the warehouse

  • Other tasks as assigned

WORK CONDITIONS:

  • Able to sit and work at computer keyboard for extended period

  • Able to perform general office administrative activities of copying, filing, faxing, and using the telephone

  • Able to lift and move up to 25 pounds on occasion (up to 50) for will call locations

  • Travel occasionally by conventional means to branch offices and locations within the region

  • Maintain regular and on-time attendance. Hours may exceed 40 hours per week

Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental and vision benefits, plus expense reimbursement and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.