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Alight Solutions Caribe, Inc Lead Communications System Developer (Work From Home) in Billings, Montana

Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at

The Communications System Developer - Advanced is responsible for leading and people managing the developers in Consumer Experience's Personalized Print and/or Digital space. The role will work as part of a team to leverage technical expertise and functional knowledge to create innovative and effective personalized communication solutions. The role will drive colleague growth and engagement. The role will ensure adherence, creation, and updates to standard operating procedures. The role will also be responsible for driving the One Alight Vision forward in Consumer Experience.

This is a remote / work-from-home / virtual position available anywhere in the U.S. However, preference will be given to those who live in Wisconsin or Illinois due to proximity to our HQ in Lincolnshire, IL.

Job Responsibilities:
Provide Quadient Inspire (GMC) software support and vendor coordination
Provide UltraQuest software support and vendor coordination
Provide technical support and coordination with print/assembly vendors
Lead research and development initiatives
Provide LAN Maintenance and weekly risk mitigation updates and support
Lead disaster recovery efforts
Lead data security and HIPPA compliance
Execute Quadient Inspire (GMC) programming based on client specifications
People management, coaching, career development, and colleague engagement
Resource and capacity management
Consult on product offerings and capabilities
Provide day to day guidance and support to the developer team
Drive efficiency through standard operating procedures - creation, refinements, and adherence
Drive efficiency through automation and challenging the status quo
Drive Personalized Communication Services business for existing clients and prospects by working with teams to identify current issues, future needs, and develop new offers
Lead technical analysis and options for complex requests and issues
Create and manage internal and external work stream integration
Oversee the deployment of new system updates into the production environment
Ability to perform strong debugging and problem solving
Overall quality, on-time delivery, and accuracy of print and related services
One Alight Vision - create, refine, and influence cloud data and software solutions
Additional hours, night and/or weekend work may be required
Ability to travel (up to 5%)

Required Qualifications:
PC development and mainframe experience
Working knowledge of Adobe Acrobat, Power PDF, Access, Excel Macros and/or Visual Basis
Able to pseudo-code and/or flowchart the logic for a suggested solution
Database (Nomad or other mainframe database experience)
Ability to provide leadership and coaching to all colleagues
Excellent written and verbal communication skills and the ability to communicate with both technical and non-technical colleagues; ability to listen, clarify and respond well to questions
Ability to take initiative to take on challenges while maintaining a high level of quality
Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere

Preferred Qualifications:
8+ years of relevant experience
Data processing cloud technologies
Managing and working with Off-Shore resources
Working knowledge of employee benefits including compensation, equity, health and welfare, 401k, and pension
Working knowledge of JIRA or equivalent task management tool

Bachelor's degree in Computer Science, Information Technology, MIS, or equivalent years of industry experience.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. affirmative action employer.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an