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Billings Clinic MLT/MT West End Clinic Lab in Billings, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the 2021 Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

MLT/MT West End Clinic Lab

WEST END (Billings Clinic West End)


Shift: Day, Weekends

Schedule: alt 4/3 days per week + Sat every 4th week

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 0.90 = 72 hours (Non-Exempt)

Starting Wage DOE: 19.16

The Medical Laboratory Technician (MLT) is responsible for performing moderate complexity clinical laboratory tests in one or more sections of the laboratory and participates in the responsibilities for quality control and quality assurance in accordance with CLIA regulatory requirements and standards. Medical Laboratory Technician (MLT) is responsible for specimen collection and processing, test performance and for reporting test results.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.

• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Follows the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient’s results.

• Maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.

• Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.

• Follows the laboratory’s established corrective action policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.

• Must be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the technical consultant, clinical consultant or Director.

• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

• May be required to float to various departments and branch locations to fulfill staffing needs.

• Must complete limited x-ray permit certification within one year of employment if not already certified if applicable to department needs.

• Cross-Training on Information/ SPECIFIC Systems

• Laboratory: Proficient in phlebotomy procedures to include a variety of draw sites and collection scenarios encompassing all age groups, specimen preparation, timing of tests and physician preferences.

• Specimen analysis; evaluating, interpreting and validating data for reports.

• Analytical skills necessary to understand and resolve routine operating problems within scope of licensure.

• Analytical skills necessary to perform specimen analysis according to established policies and procedures.

• Analytical skills necessary to evaluate, interpret and validate data prior to reporting.

• Work is performed under general supervision in accordance with regulatory requirements, established policies and procedures and general directives.

• Assumes responsibility for initiating follow-up to prevent and/or resolve problem scenarios and coordinates with the appropriate department and/or person.

• Expected to prioritize all aspects of job.

• Interpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers and to check for understanding, allay apprehension and enlist the cooperation of the patient.

• Ability to deal with difficult situations in a mature and professional manner.

• Provides daily operational oversight for the phlebotomy staff.

• Process Improvement / Quality Assurance /Risk Management.

• Participates in the financial viability of Billings Clinic by ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients.

• Adheres to the National Patient Safety Goals and standards of care.

• On-Call Responsibility.

• Quality Control/Assurance – Participates in review of quality control and Levey Jennings, trends shifts.

• Monitors and documents quality assurance indicators.

• Works on process improvements for patient care.

• Proficiency Testing – Review proficiency and initiate corrective action as appropriate.

• Maintenance Log Review – Ensures all equipment maintenance is being documented appropriately.

• Sign off for equipment calibrations must be completed by Medical Technologist.

• Complaint Management – Reviews and troubleshoots problems that may arise and reports information as appropriate to Laboratory Leadership Team.

• Competency Testing – Completes yearly competency testing on staff and conducts phlebotomy training.

• Compliance – Reviews and reports compliance issues that may arise. Participates in maintaining safety manual for the laboratory.

• Specimen Examination and Submission Authorization.

• Research or Process Improvement, Committee or Council Participation.

Knowledge, Skills, and Abilities

• Personal computers, hardware and software

• HIPAA and confidentiality requirements

• Patient’s/resident’s rights

• National Patient Safety Standards

• Biology, chemistry, hematology, microbiology, serology and mathematics

• Instrument maintenance

• Infection control procedures

• Professional communication skills, both verbal and written

• Working to enhance a positive work environment by utilizing effective communications which demonstrates respect and support in all contacts with customers which include internal, external and co-workers

• Specimen collection techniques

• Utilizing LIS

• Incorporate population specific needs into all aspects of communication and patient care; scope of service will encompass age groups ranging from infant to geriatric

• Communicate clearly and effectively, both verbal and written

• Establish and maintain collaborative relationships

• Work collaboratively with members of the laboratory and organization to improve organizational outcomes

• Anticipate the needs of internal and external customers with empathy and understanding

• Communicate test results effectively

• Recognize confidentiality is an ethical, moral, and legal responsibility; accesses and disclosures information on a need to know basis

• Performs analytical and decision making functions with supervision

• Errors in conducting services could result in poor quality test results which could negatively impact the quality of patient care

• Medical Laboratory Technician (MLT) performs only those moderate complexity tests that are authorized by the laboratory Director and require a degree of skill commensurate with the individual’s education, training or experience and technical abilities.

Minimum Qualifications

License and Certification

• Nationally registered or eligible for registration as a Medical Laboratory Technician

• Current or eligible for Montana State licensure as a Medical Laboratory Technician; license must be obtained within 90 days of employment.

• CPR for health care providers

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.