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Billings Clinic Psychiatric Technician (.01) in Billings, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide.

Psychiatric Technician (.01)

PSYCH PAC TEAM (Billings Clinic Main Campus)


Shift: Varies

Employment Status: Per Diem

Hours per Pay Period: 0.01 = per diem(Non-Exempt)

Starting Wage DOE: $13.47 - $16.26

Provide care and close supervision of patients. Document patient behaviors provide crisis intervention as necessary and implement individualized treatment plans while following Billings Clinic policies and procedures. Work as part of the interdisciplinary team and assist in maintaining a safe environment for both patients and staff.

Essential Job Functions

1. Ensure that patients and their environment are safe. Complete patient and environmental safety observations on assigned unit. Attentive to possible issues on the unit due to escalating behaviors or environmental factors and report concerns to Charge nurse.
2. Provide patient care and assist with ADLs as needed such as personal hygiene, toileting, bathing, transferring, and eating. Daily task assignments may include height, weight, vital signs and obtaining blood glucose levels. Document the care provided in a timely and accurate manner per Billings Clinic guidelines.
3. Communicate effectively and provide age appropriate care to adolescents, adults, and geriatric patients.
4. Demonstrate appropriate judgment and emotional stability when encountering stressful and non-stressful situations. Exhibit calm demeanor when de-escalating patients. Implement crisis prevention and de-escalation approved techniques beginning with least restrictive intervention followed with more restrictive interventions as necessary. May include lifting, bending or holding to assist patients.
5. Facilitate and supervise patient groups of an educational or supportive purpose. Encourage patient participation in milieu activities and plan of care.
6. Demonstrate accurate and timely documentation for all patient care provided through completion of applicable charting.
7. Assist with admissions by checking in patient belongings and gathering their belongings upon discharge.
8. Maintains a safe and clean environment for patients and staff members.
9. Maintains confidentiality and acts in accordance with HIPPA policy and procedure.
10. Performs routine clerical work including filing, chart maintenance, paperwork coordination and effectively using the phone system.
11. Contributes to individual treatment plans as part of the treatment team. Comprehends program specifics and therapeutic purpose for each group. Makes essential judgments related t o patient needs and progress. Seeks out consultations and information from other team members and gives input into team decisions.
12. Participates in process improvement. Actively provides feedback to other team members and gives input into team decisions.
13. Models patient service excellence (PSE) and provides quality customer service care when engaging with patients, family members and other staff members.
14. Acts as a resource, role model and mentor. Responds appropriately to questions and assists with problem resolution.

Knowledge, Skills, and Abilities

- Billings Clinic policy and procedures, both organizational and departmental
- Personal computers, hardware and software
- Billings Clinic Code of Conduct
- Billings Clinic’s Compliance and Integrity Program
- HIPAA and confidentiality requirements
- Patient’s rights
- Customer service techniques and Personal Service Excellence (PSE)

Minimum Qualifications

Minimum High School or GED

6 months training or direct experience in the mental health or related human services field with demonstrated ability and skills to work therapeutically with patients.
Certifications and Licenses

Applicant may have either a Psychiatric Technician certification or CNA, but one must be obtained within 18 months of start date.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.