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Billings Clinic Radiology Patient Transporter in Billings, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the 2021 Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Radiology Patient Transporter

Generic Division (Billings Clinic Main Campus)


Shift: Varies

Schedule: Variable

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)

Starting Wage DOE:

Under general supervision, the Special Imaging Transporter is responsible for providing patient transport services between the radiology department and the inpatient nursing units. Transport services include use of a variety of equipment to include but not limited to ICU beds, carts, wheelchairs, and video swallow chair and management of additional patient care equipment such as: IV poles, O2 canisters, pumps, IVACs, chest tubes, etc during the transport process. The Special Imaging Transporter may be certified in the use of certain instrumentation, i.e. glucometer, pulse oximeter and others as approved and appropriate for scope of care. The Special Imaging Transporter may be required to assist with preparation of patients for radiology exams, order entry, patient scheduling, and charge entry as necessary. The Special Imaging Transporter may provide patient instruction on preparations and/or restrictions for ancillary procedures in accordance with established policies and procedures within scope of practice.

Essential Job Functions

•Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.

•Demonstrates positive, supportive, and caring behaviors in communication with patient/resident, families, visitors, physicians, staff and others. Utilizes good judgment in providing transport and other assistance as deemed appropriate while ensuring all patient/guest needs are met. Communicates with families and guests who are waiting for information on patients in Radiology.

•Transports patients to Radiology from inpatient nursing units and other areas throughout the facility. Utilizes proper equipment including ICU beds, carts, wheelchairs, and video swallow chair for safe patient transport. During transport process, also manages additional patient care equipment such as : IV poles, O2 canisters, pumps, IVACs, chest tubes, etc.

•Schedules and enters complex orders for ancillary services via the order communication and practice management systems. May instruct patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures. Involves other departments as needed for regulatory requirements.

•Responsible for reviewing charge tickets for completeness. Modifies orders to reflect appropriate CPT code(s) for exam performed. Verifies exam completion in multiple Radiology systems.

•Accounts for inventory of Radiology wheelchairs, carts, O2 canisters, IV poles, smooth movers, lifting belts; retrieves Radiology equipment from various service areas to ensure adequate equipment is available in the department. Oversees routine cleaning of all patient transport equipment.

•Utilizes computerized information systems to look up information pertinent to the performance of Radiology procedures, i.e. lab work.

•May instruct and/or prepare outpatients prior to the radiological exam.

•Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. Identifies and anticipates problems and safety issues and initiates appropriate action.

•Utilizes performance improvement principles to assess and improve quality.

•Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

•Performs other duties as assigned or needed to meet the needs of the department/organization including cross training to provide backup coverage and support for all services areas.

Knowledge, Skills, and Abilities

•Billings Clinic policy and procedures, both organizational and departmental

•Billings Clinic Code of Business Conduct

•Billings Clinic Corporate Compliance Program

•Billings Clinic campus and surrounding locations

•Billings Clinic services and program offerings

•Personal computers, hardware and software

•HIPAA and confidentiality requirements

•Medical terminology

•Personal Service Excellence (PSE) and customer service techniques

•Proper ergonomics/techniques of assisting and transporting patients

•Handling and operation of patient transport equipment and patient care support devices

•Infection control and safety practices as it relates to radiology and patient transport services

•National Patient Safety goals

•Interpersonal skills necessary in order to interact with patients/residents, families, and physicians

•Demonstrates empathy and sensitivity necessary to elicit patient’s/resident’s cooperation and allay apprehensions

•Application of customer service techniques

•Application of proper ergonomics/techniques of assisting and transporting patients to ensure the safety of Billings Clinic staff and patient/family members

•Utilization of computerized information systems to schedule appointments and look up patient data as it relates to radiology procedures

•Incorporates population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric

•Utilize time management concepts or maximize time effectively

•Communicate clearly and effectively, both verbal and written

•Establish and maintain collaborative relationships

•Operate required office machines and computers

•Maintain composure in a position that has considerable deadlines, customer contact, and high volume

•Must be able to handle multiple tasks at one time

•Concentrate and pay close attention to detail and work independently

•React calmly and professionally in difficult or emergent situations

•Transport and/or lift patients (50 pounds unassisted)

•Walk and stand on your feet up to 95% of the workday

•Failure to utilize appropriate ergonomics and safety techniques in assisting patients could result in injury to the patient, guest and/or Billings Clinic staff

•Charge entry errors can result in loss of revenue and patient satisfaction

•Inappropriate scheduling practices can result in loss of productivity and patient satisfaction issues

•Discourteous interactions could result in patient/guest satisfaction issues resulting in loss of revenue or market share for Billings Clinic

•Position requires highest degree of integrity and confidentiality due to the sensitive nature of information handled; failure to maintain patient confidentiality could result in legal action and patient satisfaction issues.

•Department throughput and efficiency are dependent upon efficiency in this role

•Professional conduct in dealing with difficult situations with co-workers, patients/residents and visitors.

•Resourcefulness in dealing with simple to moderate complexity requires ability to prioritize duties with assistance of technologist personnel.

Minimum Qualifications


  • High School or GED

Certifications and Licenses

  • At hire - Valid Certified Nurses Assistant Certification, preferred

  • At hire - Current CPR Certification

    Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

    Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.