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Golden Route Operations Route Collector/Service Tech - Billings in Billings, Montana







Type of Shift

Full Time


Route Operations

Route Collector/Service Tech - Billings Route Operations (Montana)



Responsible for ensuring the safety and security of the all company assets to and from assigned route locations. Securely collect and deliver monies to and from assigned route locations.

Essential Functions and Responsibilities:

  • Safely drive to and from assigned route locations following all local, state, and federal laws and company’s driving policies and procedures

  • Guard and provide protection of Collection team and company assets

  • Collect all monies from gaming machines within Golden Route Operations locations and complete the appropriate paperwork with location owners and managers

  • Count and balance monies from machines

  • Take and record meter readings, as necessary

  • Bundle and sort tickets and cash

  • Accurately and efficiently complete all necessary paperwork for each location

  • Perform all work in a safe and secure environment

  • Prepare necessary supplies for the next day’s work

  • Maintain vehicle cleanliness

  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, and federal regulations

  • Report any problems to Supervisor immediately

  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

  • Perform other duties as assigned



  • Previous experience performing same or similar job duties preferred

  • Proven experience being reliable, dependable, and honest

  • Familiar with and knowledgeable of the area road system

  • Comfortable driving during various driving conditions and traffic patterns, including rush hour

  • Able to successfully work independently

  • Possess excellent communication and organization skills

  • Able to communicate effectively with team members, guests, location owners/managers and supervisors

  • Proven experience providing high level of guest service

  • Previous experience working in a team or group environment

  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents

  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

  • Ability to apply common sense reasoning to variety of situations

  • Must be insurable by the Company

  • High school diploma or equivalent

  • Ability to functionally communicate occupational-based English, both written and verbal

  • Verify right to work in the United States

Work Cards

  • Valid Divers’ License

Physical Requirements

  • Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and/or chest levels

  • Frequently bend, reach, twist, climb, squat, kneel, stand, and walk

  • Frequently sitting and driving

  • Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

  • Indoor and outdoor

  • Noisy

  • Extreme hot and cold temperatures

  • Driving and/or riding in vehicle


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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