Job Information
Alsco Uniforms, Inc Route Relief Utility Driver in Billings, Montana
The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.Our full-time employees enjoy:401kMedical, Dental, Vision, FSA/HSA Life Insurance, Disability InsuranceVacation, Sick Time, HolidaysChoice of Global Cash Card or Direct DepositCareer AdvancementLearning & Development OpportunitiesInclusive and Diverse Team EnvironmentEssential Functions:- Perform all responsibilities of a Route Sales Representative and related tasks.- Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.- When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.- Actively participate in promotions and contests, training and audits.- Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.- Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.- Handle and process customer payments. Keep route paperwork current.- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.- Monitor and report competitive activity. Keep service agreements current and renewed.- Return from route and off load soiled textiles in the receiving area of facility.- Accurately prepare route paperwork and follow check-in procedures.- Follow written and verbal instructions and perform other tasks as directed by supervision.Additional Functions:- Support other service personnel as required by supervision.Qualifications:- Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older. - Maintain a driving record free of chargeable accidents, speeding, safety or other violations.- Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.- Demonstrate excellent skills in customer service and route sales.- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.- Recognize colors, sizes and types of product and count, add and subtract accurately.Education:- High School graduation or similar experience. Qualified drivers license.Travel Requirements:- Daily, by delivery vehicle within a route.Typical Environmental Conditions:- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.- Indoor and outdoor areas of a typical industrial facility.Typical Physical Activity:- Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.