Job Information
RDO EQUIPMENT CO. SALES MANAGER in BILLINGS, Montana
Description: This individual will provide leadership in motivating, managing, and evaluating the sales team members. They will develop and implement the sales plan and maintain a customer relationship process in an effort to achieve lasting brand and store loyalty. Specific Duties Include: - Demonstrate leadership in all aspects of the store. - Direct and motivate a professional sales team to accomplish the company's objectives. - Manage the activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.). - Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store. - Advise sales team throughout the sales process - Coach and mentor sales team - Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives. - Ensure customer satisfaction. - Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels. - Manage inventory and assets. - Ensure that appropriate communications take place throughout the locations. - Foster an engaged work environment within the locations - Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers. - Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised. - Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources. - Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives. - Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. - Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. - Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. - Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: - Previous supervisory/management experience - Industry and/or heavy equipment retail sales experience - Solid understanding of local market conditions - Excellent customer service skills - Excellent oral and written communication skills - Strong computer skills - College degree preferred - Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.