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Job Information



United States

Information Technology

Apr 20, 2021Post Date

21201530Requisition #

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CTG is seeking ServiceNow Business Process Owners

A Senior Manager with the ability and authority to ensure the process is defined, communicate, trained, rolled out and used consistently.

Responsible and Accountable for:

  • Defining the overall mission of the process.

  • Establishing and communicating the process mission, goals and objectives to all stakeholders.

  • Resolving any cross-functional (departmental) issues.

  • Ensuring consistent execution of the process across the organization.

  • Reporting on the effectiveness of the process to senior management.

  • Initiating any process improvement initiatives.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis

  • Education Level: Non-Degree Program (±14 years)

  • Work Remote: Yes

  • Travel: Yes, 10 % of the Time