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Billings Clinic Social Services Care Manager in Billings, Montana

Social Services Care Manager

Non-Exempt

req88

Inpatient Care Management is where all of the pieces are pulled together to help patients discharge from the hospital with their post acute care needs in place. This position requires flexibility and creativity as well as critical thinking and problem solving.

Under the direction of department leadership, social service care manager staff provide services consisting of comprehensive case management, care coordination, continuing care services, and clinical social work services including crisis intervention and emotional support within the professional’s defined scope of practice. In addition, the social services care manager is responsible for providing education addressing physical, psychosocial, financial, environmental and other needs of patients and families and/or significant others. The social services care manager is part of an interdisciplinary team who promotes health and address medical and non-medical barriers.

MINIMUM QUALIFICATIONS

Bachelor’s degree in social work or related field; human services, sociology or psychology.

Previous experience in health care field preferred.

Excellent written, verbal and listening skills.

Willingness to establish effective working relationships with internal and external customers.

Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner.

Incorporate population specific needs, from birth to geriatrics, into all aspects of communication and patient care.

Billings Clinic is a community-owned, not-for-profit health care organization in Billings, Montana with approximately 4,000 employees, including over 400 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

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