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Cengage Group Technical Product Manager - Remote in Billings, Montana

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

As the Technical Product Manager, 3rd party platforms, for Milady, you'll be the go-to technical expert driving the success of our 3rd party LMS platform, CIMA.

  • Technical owner of the 3rd party LMS platform (no direct ownership of engineering team).

  • Collaborates with Product Management and Digital Production to drive customer happiness with the platform.

  • Develops and masters deep understanding of platform functionality, integrations and plugins in order to establish a future looking vision.

  • Understands vendor roadmap and technology stack. Advocates for our business needs to influence roadmap. Develop epics and requirements for new feature developments.

  • Manages technology relationship with Platform Provider.

  • Tracks key platform issues and develops plans in partnership with provider to address them.

  • Is the Go-to person for platform technical questions.

  • Develops documentation and provides expert-level support for our customer and technical support teams and sales team.

  • Drives platform improvements via plug ins, including crafting roadmap and execution plans.

  • Manages and implements all 3rd party integrations (i.e. SIS API integrations, CANVAS, Blackboard, Schoology LTI Integrations, 3rd party ebook platform integrations, etc).

  • Develops documentation regarding integrations.

  • Defines, implements, and runs a platform analytics strategy built on key user critical metrics.

Skills you will need here:

  • Minimum of 4 years experience with technical product management

  • Experience running products built on 3rd party platforms

  • Experience with API and LTI Integrations

  • Demonstrated ability to work in a matrixed organization

  • Experience with high growth or transformative companies, or high-growth software divisions within larger companies is a must.

  • Well-honed communication and collaboration skills

  • Experience with systems design and development from business requirements analysis to day-to-day management

  • Proficiency with Agile, Continuous Integration/Development, DevOps SDLC models

  • BA or equivalent experience, CS or business degree a plus

Milady, a Cengage Group Company, is the number one provider of beauty and wellness learning solutions for schools all over the world. Since 1927, we have proudly provided the industry with educational resources for programs in Cosmetology, Esthetics, Barbering, Nail Technology, Makeup, Massage Therapy, Salon & Spa Management and Business Training.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assi s tance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado State, Washington State, New York State, Jersey City, New Jersey, or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting’s job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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