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Billings Clinic Trauma Performance Improvement Coordinator (1.0) in BILLINGS, Montana

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here ( to learn more!

Trauma Performance Improvement Coordinator (1.0)



Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours (Exempt)

Starting Wage DOE: $34.41 - 40.43

This individual works in close collaboration with the trauma team to ensure consistent advanced trauma care. To organize the services and systems necessary for a multidisciplinary approach to care for trauma patients. Works collaboratively with the health care team, including physicians, nursing, case management and other health care providers to improve the physical, psychosocial, rehabilitative, educational, and spiritual needs of the trauma patient and/or their family.


• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• In collaboration with the Trauma Registrar, maintains the trauma registry for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome. Facilitates in designing the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.

• Helps coordinate trauma care management utilizing effective communication across the continuum of trauma care, including helping develop clinical protocols/practice management guidelines, monitoring care of in-hospital patients, serving as a resource for clinical practice, and discharge planning.

• Identifies multidisciplinary opportunities for improvement in a timely manner and assists team members with problem resolution through plan development, implementation and evaluation.

• Conducts multidisciplinary rounds to ensure that comprehensive, multidisciplinary collaboration of trauma care occurs with the patient, family, physicians and other health care providers. Identifies fragmentation/duplication and assists the team in defining effective utilization of resources

• Provides and supports trauma education for Billings Clinic staff and assists in inter-facility and regional staff development. Participates in case review, Trauma M&M, Trauma Committee, Trauma Case conference, ERTAC and STCC.

• Aids in teaching Stop the Bleed, ENPC, TNCC, TEAM course, and Trauma nurse classes, and hospital and regional trauma education

• Serves as a resource and role model in implementation of professional nursing practice in the clinical setting and provides bedside care for trauma patients as needed.

• Identifies need and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

• Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance. Identifies and anticipates problems and safety issues and initiates appropriate action.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.


• Resourcefulness in dealing with emergency situations

• Communicate clearly and effectively, both verbal and written

• Work effectively with nursing, allied health and medical personnel

• Respond calmly and professionally when dealing with difficult or emergency situations

• Maintain flexibility to adapt to a variety of workload assignments

• Identifying problems and researching and recommending solutions

• Establishing and maintaining effective working relationships with patients, staff and public

• Incorporates population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric

• Concentrate and pay close attention to detail when planning and performing professional nursing care, resolving patient/resident care problems and dealing with patients/residents and their families, while working with frequent interruptions and competing priorities

• Assist with development, piloting, use, and validation of data collection methodologies.

• Work with trauma coordinator and multidisciplinary teams to collaboratively address program development, problem identification and resolution, regulatory compliance, system performance and outcome measures.

• Work independently

• Understand and analyze data

• Interpret, adapt and apply guidelines and procedures

• Perform tasks or duties with frequent interruptions and high degree of stress

• Lift, bend, stretch and reach to accomplish duties

• Position requires the highest degree of integrity and confidentiality due to sensitive nature of information handled in the course of patient care and coordination with the various medical providers within the community

• Accountable to provide clinically sound information

• Requires excellent working relationships with all levels of health care providers



• 4 Year / Bachelors Degree


• Two (2) years of trauma/critical care nursing experience

Certifications and Licenses

• Current CPR certification

• Current in ENPC

• Current in TNCC

• Current in ACLS

• Ability to pass TCRN certification within the first 2 years of hire

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.