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Billings Clinic VIDEO MONITORING CLERK - CNA LICENSED(0.6FTE) in BILLINGS, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the 2021 Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!

VIDEO MONITORING CLERK - CNA LICENSED(0.6FTE)

NURSING RESOURCES (BILLINGS CLINIC HOSPITAL)

req2439

Shift: Day, Night

Schedule: Varies Day, Night, Weekends

Employment Status: Part-Time (.5 - .74)

Hours per Pay Period: 0.60 = 48 hours (Non-Exempt)

Starting Wage DOE: 15.00 - 16.30

THIS POSITION MAY BE ELIGIBLE FOR A SIGN ON BONUS.

Job Summary

Under general supervision and according to established policies and procedures, provides continuous observation of assigned patients. The video monitoring system allows for a trained observer to monitor multiple patients simultaneously via video and intervene via 2-way audio to promote patient safety. Is a role model for personal service excellence with patients, visitors and the interdisciplinary team. Supports unit activities that are essential to the smooth functioning of the patient care area. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

Lead Video Monitoring Clerk - Acts as the primary resource for the Video Monitoring System. Provides education to support staff. Assists with program development and all training aspects.

Essential Job Functions

GENERAL

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.

•Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Performs clerical duties to maintain workflow which may include paperwork coordination and daily quality checks. Effectively utilize phone systems relaying communication about patient safety needs timely and efficiently

• Demonstrates understanding and proficiency of the electronic applications to support daily staff and patient workflow, which include, but are not limited to continuous video monitoring.

• Observes patient monitor and reports changes to patient’s nursing team. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately communicates with nursing staff if the patient requires assistance.

• Maintains report on each patient and collaborates patients’ care needs with the nursing team.

• Demonstrates keen observation skills to recognize patient cues to assist in keeping the patient safe. Possesses persuasion skills to redirect patients as needed.

• Interacts promptly with a polite, courteous and helpful disposition to assists patients/residents, family members, visitors and the interdisciplinary care team.

• Utilizes performance improvement principles to assess and improve the quality of patient services. Supports the Magnet Model of quality nursing care

• Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues and initiates appropriate action.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

• ADDITIONAL DUTIES FOR THE LEAD VIDEO MONITORING CLERK (80% Clerk Duties; 20% Lead Duties)

• Educates Billings Clinic support staff and serves as the primary resource for the Video Monitoring System.

• Works with leadership in the development of training and ongoing training and education.

• Works with leadership to develop process flows for video monitoring system, data collection and reporting.

• Assist with scheduling oversight for Monitor Clerks to ensure 24/7 coverage.

MINIMUM QUALIFICATIONS

Education

Minimum High School or GED High school diploma or its equivalent

Experience

Six months CNA experience in performing patient/resident care in a health care institution, preferred

Certifications

CPR Certification At hire

Licenses

Current Montana license as a Certified Nursing Assistant at hire.

Other Minimum Qualifications

• Formal nurse aide training

• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

• Lead position - all of the above PLUS

• Six months experience in a healthcare setting required

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

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