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City of Bozeman Account Specialist II in Bozeman, Montana

Account Specialist II

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Account Specialist II


$47,028.80 - $51,396.80 Annually


City Hall, 121 N. Rouse Ave.

Job Type


Job Number






Opening Date


Closing Date

6/11/2023 11:59 PM Mountain



Bargaining Unit


  • Description

  • Benefits


In this essential role within the City’s Finance Department, an Account Specialist II performs a variety of specialized accounts receivable and administrative duties in the processing of utility bills, and support for the Water, Sewer and Sanitation Departments. This person must provide exceptional customer service—be prompt, pleasant, tactful and accurate. The majority of the day will be spent assisting customers over the phone and at the front counter. This person will perform technical database management duties in a fast paced environment; extreme attention to detail and follow through is essential.

Reconciles and balances the central cash registers and prepares bank deposits. Performs various clerical functions including answering the main phone line for the city and processing various payments and permits at the front counter. Backs up other Finance Department personnel and assists with special projects as assigned.

An employee in this position must establish and maintain effective working relationships with the assigned supervisor, other City employees, and the general public including ones who are angry, emotional or disagreeable. Must be able to demonstrate the ability to multi-task and communicate both orally and in writing with a wide variety of people.

Work Week: Monday through Friday, 8am to 5pm

Fair Labor Standards Act Status: Non-Exempt

Bargaining Unit: Montana Federation of Public Employees

Supervisor: Treasurer

Examples of Essential Work (Illustrative Only)

  • Manages complex database systems, as assigned, which includes preparing, adjusting, maintaining, and troubleshooting customer accounts in accordance with prescribed guidelines;

  • Maintains inventory systems for assigned city assets (i.e. cemetery plots, water meters, etc.);

  • Responds to citizens' questions and comments in an accurate, courteous and timely manner;

  • Identifies and prepares renewal and delinquent account notices as assigned;

  • Reconcile customer accounts and payments as assigned;

  • Answers patrons' questions regarding detailed programmatic knowledge of departmental accounting operations in a courteous and timely manner as requested;

  • Audits and records into central cash register various department and customer deposits, and reconciles and balances cash register daily;

  • Generates financial reports and other related documents at specified time intervals as directed;

  • Serves as a liaison between key Department personnel and other City departments and/or the general public, and provides fiscal information, explains procedures, and provides technical information regarding related procedures and methods as requested;

  • Performs clerical functions as required, including answering phones, preparing correspondence, and retrieving and purging obsolete files;

  • Gathers, assembles, tabulates, proofs, balances and summarizes information for budget input, and prepares reports in proper accounting format for review as required;

  • Provides backup support to other Finance personnel as requested;

  • Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;

  • Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;

  • Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;

  • Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;

  • Performs other duties consistent with the role and function of this classification.


  • Associate's Degree in Accounting, Business Administration or a related field;

  • One (1) to three (3) years customer service experience, including accounts receivable and bookkeeping experience, some knowledge of government accounting is preferred;

  • OR Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.


  • Thorough knowledge of, or ability to quickly learn, Generally Accepted Accounting Principles;

  • Thorough knowledge of, or ability to quickly learn, Federal, State, and City statutes and ordinances;

  • Thorough knowledge of financial office procedures and practices;

  • Thorough knowledge of word processing, database management, spreadsheets, and personal computer operation;

  • Substantial knowledge of the functions of a local government;

  • Substantial knowledge of accounts payable and receivable processes;

  • Ability to type 100 strokes per minute on 10-key test;

  • Ability to interpret accounting reports and records, and to analyze accounting data for control and reporting purposes;

  • Ability to utilized specialized accounting software programs;

  • Ability to make mathematical computations and tabulations accurately in a timely manner;

  • Ability to establish and maintain effective working relationships with assigned supervisors, elected officials, other City employees, and the general public;

  • Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;

  • Ability to work effectively with a wide variety of people, including ones who are angry or disagreeable;

  • Ability to understand and follow oral and/or written policies, procedures, and instructions;

  • Ability to prepare and present accurate and reliable reports containing findings and recommendations;

  • Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;

  • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;

  • Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;

  • Integrity, ingenuity, and inventiveness in the performance of assigned tasks.


  • 10-Key – the ability to enter at least 100 SPM is desired;

  • Offers for employment are conditional upon satisfactory response to a criminal background check, credit check, and thorough reference checks.

As a City of Bozeman employee, you will be part of a team that is committed to positively impacting the Bozeman community.

This position is eligible for:

  • Enrollment in defined benefit or defined contribution retirement plan with generous employer contribution (8.97%)

  • 13 paid holidays per year

  • 15 vacation days accrued per year

  • 12 sick days accrued per year

  • 8 weeks of Paid Parental Leave

  • Excellent medical, dental, and vision insurance (including a high deductible plan that is 100% employer paid)

  • Option to contribute to 457 deferred compensation plan

  • Medical and Daycare Flexible Spending Accounts

  • Discounted health club membership at a local gym

  • Discounted lift tickets for the local ski resort

  • Eligibility for Public Service Loan Forgiveness Program

Visit our website ( to learn more about our competitive benefits!


Bozeman, City of (MT)


121 N. Rouse Ave. Bozeman, Montana, 59715


406-582-2367 406-582-2970



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