Montana State University Business Operations Manager in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 18343

For questions regarding this position, please contact:

Heidi Gagnon, (406) 994-4361,

Classification Title Program Mgr

Working Title Business Operations Manager

Brief Position Overview

Great opportunity to play a key management role in a dynamic environment with a variety of responsibilities in support of police and parking operations.

Position Number 4M0173

Department University Police

Division President's Office

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary Salary commensurate with experience, education, and qualifications.

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

The mission of the Montana State University Police Department is to provide Montana State University students, faculty, staff, and visitors a safe and secure environment for living and learning. We continuously strive to build and cultivate relationships, foster ongoing education, and provide a visible and welcoming presence for our community.

Duties and Responsibilities

The UPD Business Operations Manager plays a vital role to ensure the effective and efficient business operations of UPD. Reporting directly to the Chief of Police, this position supports program staff to ensure that all financial and business operations of UPD are accurate and timely; analyzes, implements, and audits office procedures; tracks department expenditures in comparison to budget and management authorizations; actively participates in the development and implementation of the program’s strategic plan; audits metrics for compliance and alignment of program accomplishments with strategic plan initiatives; analyzes funding needs and sources; implements efficiency improvements to increase program revenues and decrease expenditures; and audits parking revenues for compliance with legislative audit requirements.

  • Supervise all student employees to maintain UPD web pages, perform revenue reconciliations, and provide other office support.

  • Provide administrative support for the department’s leadership team (Chief, Captain, Lieutenant, Parking Manager), managing calendars and scheduling meetings, drafting emails, reports and presentations, preparing documents for approval, and taking meeting minutes.

  • Act as the liaison with the Office of Financial Shared Services (OSS), coordinating all accounting activities for the department.

  • Act as the liaison with the HR Business Partner (HRBP), coordinating all human resources activities for the department.

  • Develop new processes or procedures for continuing compliance with regulations and to prevent errors or strengthen internal controls.

  • Provide departmental human resources support, keeping detailed payroll time records, on-boarding and orienting newly hired employees, processing termination paperwork, and coordinating other payroll changes.

  • Provide accounting support, reviewing invoices, preparing refunds, reconciling multiple revenue accounts and preparing other tracking/analysis spreadsheets as needed.

Required Qualifications – Experience, Education, Knowledge & Skills

  • Progressive administrative/office management experience with an emphasis on fiscal management, or an equivalent combination of relevant education and experience.

  • A record of progressively responsible work experience as an administrative assistant, business manager, or operations manager for a large, complex organization.

  • Demonstrated experience in project management from start to finish.

  • Demonstrated experience with Microsoft Word, Excel, Access, PowerPoint, Outlook, and other relevant computer software.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Advanced degree or post-graduate training in Business, Accounting, Human Resource Management, or relevant field.

  • Experience using large relational databases for information entry, retrieval, maintenance, and processing.

  • Experience with human resources management.

  • Administrative experience in a law enforcement setting.

The Successful Candidate Will

  • Have the desire to increase knowledge, acquire new skills and take on new projects and challenges.

  • Embrace and adapt quickly to changes in priorities, processes and work environment with a positive attitude.

  • Be highly organized with great attention to detail and a high level of accuracy in work product.

  • Be forward-looking, able to anticipate problems and proactively address them.

  • Be able to execute multiple tasks and respond to multiple demands.

  • Provide extraordinary customer service to the MSU community by proactively anticipating needs to avoid or resolve problems.

  • Establish and maintain effective working relationships with internal and external constituents to represent UPD and the University in a positive, professional manner.

  • Demonstrate excellent, professional verbal and written communication skills.

  • Exercise initiative and good judgment in solving problems and in interpreting and applying policies and procedures.

  • Have a commitment to maintain confidentiality of records and sensitive information.

  • Possess excellent organizational skills and critical thinking skills to prioritize and manage simultaneous projects with dynamic, and sometimes conflicting priorities while maintaining accuracy.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed in this description are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date At the conclusion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on June 26, 2018; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .