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Job Information

Montana State University Computer Systems Analyst II in Bozeman, Montana

Position Details

Announcement Number STAFF - VA - 21081

For questions regarding this position, please contact:

Alfons Staerk at 406-994-2879 or

Classification Title Computer Sys Analyst II

Working Title Computer Systems Analyst II

Brief Position Overview

This role designs, implements, supports, and executes system-rules and reporting to ensure MSU can participate in Title IV programs and stays in compliance with those regulations. It allows students to obtain their education with MSU by enabling them to request and gain the financial aid resources they need to support their journey. The position comprises three components. As the module owner, the position provides design, development, and maintenance support. It owns and drives critical system upgrades, testing, training, reporting, and troubleshooting. Operationally, the position ensures software table accuracy and accuracy and timely implementation of new rules and regulations to production. As a financial aid subject matter expert, this position provides collaborative analyses, processing, and advising to internal and external partners.

Additionally, this position supports strategic leadership to UIT and DSS/OFAS with effective and proactive leadership in the assessment of regulatory changes, as well as the short- and long-term impacts of operational and program execution. Financial aid is highly compliance-driven in our relationship with the Federal Department of Education, which requires a focused role with a high level of attention to detail and diligence across design, implementation, maintenance, and process review. Having this role prevents negative audit findings and reduces liability risk for the institution.

Position Number 4M1102

Department Financial Aid Services

Division VP for Information Technology

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $22.500 - $31.500 per hour, commensurate with experience, education, and qualifications.

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

General Statement

The Office of Financial Aid Services is the primary institutional unit that assists students in financing their educational expenses through a variety of federal, state, and institutional loan, grants, scholarship and work programs. In administering these programs, this office works directly with applicants for student aid, with their parents or sponsors, and with secondary school personnel, in providing information and assistance to current and prospective recipients of aid.

Duties and Responsibilities

IT expertise

  • Banner data management, e.g., management of data load processes, management of correction processing, EOT (end of term) clean up, student academic progress processes

  • Technical ownership of organizational reports, e.g., working with partners to provide reports to support in their recruitment, retention, and grant retention efforts

  • Support and ownership for technology projects, e.g., New Year Startup, Banner testing of upgrades, patches, regulatory releases

  • Ad-hoc technical support and troubleshooting, e.g., Financial Aid Staff support in the form of troubleshooting banner functionality, providing ad-hoc reports as needed, Federal, State, and Internal audit support as needed, support of Gainful Employment reporting, support of enrollment reporting

  • Skill development, e.g., attending and representing at trainings and conferences, bringing back learnings and new technical knowledge to the team

  • Reporting automation, e.g., convert routinely used ad-hoc reports into ARGOS standard reports

  • Support for Cat Scholarships/Blackbaud module, e.g., in integration with Banner for updates, testing, and training

Functional expertise

  • Front-line student support during crunch times, e.g., responding to student issues/questions regarding federal, State, institutional aid, and central processing issues via email, phone, or in-person

  • On-boarding and training of new employees, e.g., provide navigation/Financial Aid specific Banner training and determine and request banner account security classes, request access and set up Department of Education sites (COD, NSLDS, CPS, SAVE, SAIG)

Required Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s degree in computer science or related field or an equivalent combination of education and/or experience.

  • Experience supporting ERP, CRM, and/or Financial Aid software (e.g., Banner, Blackbaud).

  • Experience using SQL and other analytical tools to create reports, extract, and manipulate data.

Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Experience with Financial Aid business processes, rules, and regulations.

  • Demonstrated ability to: analyze Financial Aid business processes and related IT functions; identify and resolve process and system inefficiencies; develop functional specifications for process and system improvements.

  • Experience with Relational Database Systems.

  • Experience with enterprise reporting tools (e.g., ARGOS)

  • Experience writing software in compiled and/or interpreted languages

The Successful Candidate Will

  • Ability to collaborate with team members, staff, and customers

  • Ability to provide excellent customer service

  • Ability to communicate effectively both orally and in written form to a variety of constituents at varying levels of authority within the organization

  • Ability to think intuitively and analytically to break down and resolve problems

  • Ability to read, understand, and follow high-level policies and guidelines and apply those guidelines to daily responsibilities

  • Ability to work proactively and independently

  • Ability to exercise good judgment and make sound decisions

  • Ability to pay close attention to detail and work under pressure

  • Ability to analyze system components and support options

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements but rather a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Number of Vacancies 1

Desired Start Date Upon successful completion of search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on November 5, 2020; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual’s race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran’s status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .