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Bozeman Health ENTRANCE ATTENDANT in Bozeman, Montana

  • POSITION DESCRIPTION

  • POSITION SUMMARY

  • This position requires a high degree of customer service, diplomacy and tact as they will be interacting with people at all organizational levels within the system, as well as outside of the organization. This position is responsible for upholding organizational policy in regards to entrance management including visitor policy, health screening for employees, patients and visitors. Acts as a consistent resource and day to day leader for other entrance attendants. Entrance management and health screening will require fact to face interaction with individuals including those that may be ill and performing health screens including temperature monitoring and conducting a health interview.

  • REQUIREMENTS

  • EDUCATION

  • Required:

  • High school or equivalent

  • Preferred:

  • LICENSURE and CERTIFICATION

  • Required:

  • Preferred:

  • Certified Medical Assistant

  • EXPERIENCE

  • Required:

  • Previous employment, volunteer experience, and/or educational experience interacting with the general public

  • Preferred:

  • Customer Service, Medical Office or healthcare employment

  • KNOWLEDGE OF, SKILLS IN, ABILITY TO, COMPLEXITY AND DIFFICULY:

  • KNOWLEDGE OF:

  • SKILLS IN:

  • ABILITY TO:

  • COMPLEXITY AND DIFFICULTY:

    • Basic infection prevention procedures
  • Customer Service Basic computer skills

  • Follow policy and procedures

  • Follow directions

  • Remain calm in difficult situations and effectively demonstrate deescalating techniques when dealing with patients, staff or visitors who may be ill or under stress

  • Maintain flexibility to adapt to a variety of workload assignments

  • Maintain confidentiality

  • Work independently with a minimum of Supervision

  • Team oriented and self-motivated

  • Utilize resources efficiently

  • ESSENTIAL FUNCTIONS

    • Monitors assigned entrances to ensure compliance by patient, visitors and employees to Bozeman Health's policies specific to visitor policy, health screening and other policies/procedures.
  • Wayfinding - escorting patient and visitor to various locations within Bozeman Health.

  • Data collection and reporting

  • Other duties as assigned.

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