Bozeman Health OFFICE COORDINATOR in Bozeman, Montana
Bozeman Health Corporation
Monday - Friday 8:00 a.m. - 4:30 p.m.; no weekends or holidays
Education: Required: Graduate of high school (or equivalent). Preferred: Post-secondary coursework or college degree in health care related field, business administration or management. Experience: Required: Proficiency at the Intermediate level in Microsoft Office Suite and Quick Books. Preferred: Training in health related office procedures desired. Job Summary: The office coordinator is organized, personable and detail-oriented. This position coordinates multiple functions and tasks for system educational programs to ensure department operations run smoothly at all times. Tasks include but are not limited to front desk management, excellent customer service, course payment processing, deposits, invoicing and reconciliation using Quick Books, supply ordering and maintenance, calendar and classroom management. Functions include but are not limited to administrative support for the department System Director and Managers, the American Heart Association (AHA) Training Center and the MNA Approved Provider Unit at Bozeman Health; directs and supervises office Volunteer Service members. Essential Functions: 40% - Provide Excellent Customer Service to internal and external customers. Greet and assist customers in the office, answer and redirect phone calls, provide assistance with course enrollment through Net Learning, the website or in person. Provide class support by checking students in, assisting with AV and classroom needs. 50% - Follow office workflow procedures to ensure maximum efficiency and consistency of department operations. - Primary support for the American Heart Association (AHA) Training Center - prepares course rosters, sets up classroom, inputs completion records, issues e-cards, monitors and orders supplies, maintains internal and aligned instructor course records and monitoring needs. - Administrative support for MNA Approved Provider Unit - assists with enrollment, prepares sign-in sheets, course materials and CNE certificates. Maintains accurate and timely records. - Prioritize and track Department and classroom calendar requests - Develop and maintain effective recordkeeping systems - Input and maintain Quick Books to collect, invoice and reconcile payments for courses and books. Prepare credit/debit summary and deposits. - Direct/supervise office Volunteer Services members in assembling educational materials pertinent to course offerings. 10% - Other duties as assigned.