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Job Information

Montana State University Parking Shuttle and Events Manager in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 24405

For questions regarding this position, please contact:

Kristine Mashaw

kristine.mashaw@montana.edu

406-994-5428

Classification Title Program Mgr

Working Title Parking Shuttle and Events Manager

Brief Position Overview

The Parking Shuttle and Events Manager is responsible for overseeing and managing the university’s parking shuttle services, event parking, and event transportation logistics. This role ensures efficient, safe, and reliable shuttle operations while coordinating transportation and parking for university events. The manager will collaborate with various departments to support the transportation and parking needs of students, faculty, staff, and visitors.

Position Number 4M2558

Department Parking Facility

Division Administration

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary $24.388 - $30.485 per hour, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

The mission of the Montana State University Police Department is to provide all Montana State University students, faculty, staff, and visitors a safe and secure environment for living and learning. We continuously strive to build and cultivate relationships, foster ongoing education, and provide a visible and welcoming presence for our community.

Duties and Responsibilities

Shuttle Operations Management

  • Oversee daily operations of the university’s shuttle services, ensuring punctuality, safety, and reliability.

  • Develop and implement schedules, routes, and procedures to optimize shuttle service efficiency.

  • Monitor shuttle performance and address any issues related to service delivery, maintenance, and driver conduct.

Event Parking Coordination

  • Plan and manage parking logistics for university events, including commencement, athletic events, conferences, and other large gatherings.

  • Collaborate with event organizers to understand transportation and parking needs and provide effective solutions.

  • Coordinate with external transportation vendors and parking services as needed for special events.

  • Develop and implement event-specific parking plans, including signage, staffing, and traffic flow strategies.

Staff Supervision and Development

  • Recruit, train, and supervise shuttle drivers, event parking attendants, and support staff.

  • Conduct performance evaluations and provide ongoing training to ensure high standards of service.

  • Foster a positive and safe work environment for all transportation and parking personnel.

Compliance and Safety

  • Ensure all transportation and parking services comply with local, state, and federal regulations.

  • Develop and implement safety protocols and emergency procedures.

  • Conduct regular safety inspections and address any identified risks or issues.

Customer Service and Communication

  • Serve as the primary point of contact for shuttle and event parking inquiries.

  • Address and resolve complaints or issues from students, faculty, staff, and visitors.

  • Maintain clear and effective communication with all stakeholders regarding transportation and parking services.

Data Analysis and Reporting

  • Collect and analyze data on shuttle usage and event parking needs.

  • Prepare and present reports on transportation and parking performance and trends to MSUPD leadership.

  • Use data to make informed decisions and improvements to transportation and parking services.

    Required Qualifications – Experience, Education, Knowledge & Skills

  • Demonstrated experience working in transportation management, event coordination, or a related area. Bachelor’s degree in related field, or an equivalent combination of education and/or experience.

  • Proven experience in managing a team and overseeing operations.

  • Excellent communication and customer service skills.

  • Knowledge of transportation and parking regulations and safety standards.

    Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Experience in a university or large campus environment.

  • Certification in transportation, event planning, or parking management.

    The Successful Candidate Will

  • Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Public Safety Policy (http://www.montana.edu/clery/) and Crime Statistics (http://www.montana.edu/police/crime-statistics.html) .

  • This position routinely works overtime assignments to assist with parking for special campus and athletic events.

  • Must pass an in-depth background investigation prior to final employment offer.

  • Must possess and maintain the ability to give credible testimony in a court of law.

  • Must possess, or be able to obtain within six months, a valid Montana driver license and have an acceptable driver record (less than 12 points).

    Position Special Requirements/Additional Information

Ability to work flexible hours, including evenings and weekends, as needed.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of a successful search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on July 9, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

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