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Bozeman Health Patient Access Supervisor in Bozeman, Montana

Position Summary:

The Patient Access Supervisor is responsible for assisting with planning, directing, organizing, monitoring and staffing departmental services subject to policies, budgets, objectives and directives mandated by regulatory agencies, DNV and the hospital administrative team. Responsible for the daily operations of all functions in Admitting, Insurance Verification, Financial Counseling, and Switchboard. Provides supervisory functions in accordance with EMTALA guidelines, policies, and procedures and applicable laws.

Minimum Qualifications:

  • High School Diploma or equivalent

  • Three years’ experience in admitting and/or patient financial services

  • Preferred: Associates or Bachelor’s degree in business or related field

  • Preferred: Two years supervisory experience

Essential Job Functions:

  • Assists department leadership with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and hospital requirements.

  • Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization.

  • Coordinates and oversees the organization-wide departmental services. Continuously assesses, measures and improves departmental performance.

  • Demonstrates responsible management of all departmental resources.

  • Demonstrates clinical/technical and managerial competency. Ensures staff professional needs are met.

  • Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards

Knowledge, Skills and Abilities

  • Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance

  • Demonstrates sound judgement, patience, and maintains a professional demeanor at all times

  • Ability to work in a busy and stressful environment

  • Strong interpersonal, verbal and written communication skills

  • Creativity, problem analysis and decision making

  • Exercises tact, discretion, sensitivity and maintains confidentiality

  • Detail oriented, organizational skills and the ability to prioritize

  • Standard office equipment and computer applications; MS Office, EMR, internet applications etc.

  • Ability to work varied shifts

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by the personnel so classified.

77212050 Patient Access Management