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Job Information

Bozeman Health Patient Account Representative (Full-Time) in Bozeman, Montana

Position Summary:

The Patient Account Representative greets and admits customers and patients and performs routine reception duties including filing and answering the phone. The Patient Service Representative schedules patients and customers for services.

Minimum Qualifications:

  • Computer and typing experience

  • Preferred: High School Diploma or Equivalent

  • Preferred: Data processing and data entry experience

Essential Job Functions:

  • Schedules, greets, and admits customers and patients

  • Answers and relays phone messages

  • Prepares charts and completes filing, as needed

  • Assist department as needed

Knowledge, Skills and Abilities

  • Computer applications, MS Office, EMR, internet applications and standard office equipment

  • Strong interpersonal, verbal and written communication skills

  • Demonstrates sound judgement, patience, and maintains a professional demeanor at all times

  • Ability to analyze, organize and prioritize work while meeting multiple

  • Strong emotional intelligence, interpersonal and teamwork skills

  • Exercises tact, discretion, sensitivity and maintains confidentiality

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77211370 Patient Financial Services

Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.