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Montana State University Volunteer Coordinator in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 23098

For questions regarding this position, please contact:

Chelsea Hogan

Director of Education and Public Programming

Museum of the Rockies


Classification Title Program Mgr

Working Title Volunteer Coordinator

Brief Position Overview

The Volunteer Coordinator is responsible for the recruitment, recognition, and retention of the museum’s 135 volunteers. This position works closely with the Education team to support programming and lifelong learning.

Position Number 4M1955

Department Museum of the Rockies

Division Museum of the Rockies

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary Starting pay $24.388/hour and up, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

Museum of the Rockies ( MOR ) is Montana’s most visited museum. In 2021, the museum received over 226,000 general visitors and served thousands of additional visitors through school, youth, and public programs. MOR is a college-level division of Montana State University, an independent 501©(3) organization, a Smithsonian Affiliate, an accredited AAM museum, and a repository for state and federal fossils. The interdisciplinary museum has one of the finest collections of paleontology in the world and a significant cultural collection from the Northern Rocky Mountain region. Located on a 22-acre museum site, it includes a 120,000-square-foot-facility, the state-of-the-art Taylor Planetarium, the 220 seat Hager Auditorium, Martin Children’s Discovery Center, and Living History Farm, along with an off-site 553-acre paleontology preserve.

MOR is located in Bozeman, MT, one of the country’s fastest growing and prosperous communities. Nestled into the Rocky Mountains, the community offers bountiful outdoor recreation activities along with a vibrant culture of good food, art, and music.

Benefits: MOR pays a competitive salary with an exceptional benefits package (Package includes: health, dental, and life insurance along with an employer matching retirement plan and the possibility for tuition reeducation for staff and dependents).

Museum of the Rockies is supported by a volunteer corps of approximately 135 individuals of all ages. Working in the areas of education, paleontology, collections, visitor services, and administration, these volunteers provide the equivalent of 12 full-time staff in the hours they contribute to the museum. The Volunteer Coordinator is responsible for recruitment, recognition, and retention of the museum’s volunteers and advocates for the needs of the volunteers.

Duties and Responsibilities

The Volunteer Coordinator is responsible for the museum’s volunteer program.

  • Recruit and retain volunteers, evaluating their background and goals for alignment with the museum.

  • Provide fundamental orientation and training for all new volunteers.

  • Be the primary source of all communication with volunteers.

  • Organize and support the Volunteer and Docent Boards.

  • Provide guidance, coaching and recognition of volunteers.

  • Plan and facilitate the annual recognition event for museum volunteers.

  • Schedule and track volunteer hours.

  • Maintain and update volunteer policies and procedures.

  • Coordinate and schedule outside speakers to enhance volunteer training programs under the guidance of the Director of Education & Public Programming.

  • Collaborate with other staff to develop new partnerships with other organizations or enhance existing ones.

    Required Qualifications – Experience, Education, Knowledge & Skills

  • A minimum of three years of experience managing volunteers or staff in a nonprofit environment.

  • Demonstrated public speaking experience.

  • Proven experience and excellence in customer service.

  • Experience using word processing, presentation and spreadsheet software, web-based software, database software.

    Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s degree in education, museum studies, or a related field or the equivalent combination of education and relevant experience.

  • Experience establishing and maintaining partnerships at the community level that resulted in enhanced cooperative educational opportunities.

  • Demonstrated experience coordinating, managing, and evaluating a network of people with diverse backgrounds and experiences.

  • Demonstrated experience with web-based calendars and scheduling.

  • Experience using audio/visual components including, but not limited to, LCD projectors, SMART Podiums, web-based video cameras and basic video editing, and sound equipment.

  • Experience working in a museum setting, including educational museum programming and training programs.

  • Successful experience tracking budgets and working within budget frameworks.

    The Successful Candidate Will

  • Possess superior written and oral communication skills and confidence in oral presentations and public speaking.

  • Knowledge of a variety of disciplines in the natural and social sciences is helpful, though not required.

  • Develop and maintain relationships with a wide variety of people.

  • Demonstrate the ability to manage difficult and sensitive situations, relationships, and conversations.

  • Be creative and resourceful.

  • Conduct him/herself in accordance with the highest ethical standards.

  • Will effectively convey the newest information using best-practices in teaching and professional development.

  • Thrive on working in a high-energy, team-oriented environment.

  • Take pride in setting and achieving ambitious goals.

  • Represent Museum of the Rockies and Montana State University in a professional and courteous manner.

    Position Special Requirements/Additional Information

Must be able to work some weekends and evenings as needed, planned in advance.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon a successful search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on or before September 30, 2022; however, applications will continue to be accepted until the position is filled.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: