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Earth Elements Design Center Showroom Product Specialist in Gallatin Gateway, Montana

About Earth Elements

Earth Elements Design Center supplies high end custom home interior finishes to the building industry. The complete one stop shop, Appliances, Cabinetry, Doors & Door Hardware, Lighting, Slab, Tile, & Wood Flooring.

We currently have 4 physical locations throughout the North-West Region however our business is now rapidly expanding across America and the Caribbean with our proprietary state of the art software solution.

This is an excellent opportunity for the successful applicant to join this fast-growing company.

Product Specialist

Job Summary

The Product Specialist develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. The Product Specialist performs activities associated with selling, ordering, and overall management of a specialized department that requires knowledge of a specialized nature.

Essential Job Functions

Every effort has been made to make the job description as complete as possible. However, it in no way states or implies that these are the only duties that will be required to be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

  • Welcoming clients by greeting them, offering assistance, and engaging clients through conversation to determine needs

  • Providing clients with excellent customer service at all times

  • Provide product knowledge to customers through the features, values, and benefits of each product

  • Showroom Product Knowledge & ability to assist other department colleagues to provide additional items or services for customers

  • Assist homeowner and/or trade with design needs based on the individual project products and required application

  • Identifying leads, managing prospects, and acquiring new business

  • Complete scheduled and cold call prospecting activities to establish first and follow-up appointments with customer decision makers

  • Understanding/Reading Architectural Plans

  • Creating estimates for materials and install & meeting bid deadlines; completing Take-Offs via EE Platform

  • Tracking and maintaining job opportunities via Salesforce

  • Using Computer Programs to include: Outlook, Salesforce, and other programs specified to each department

  • Maintaining up-to-date knowledge of current trends, markets, and product lines

  • Following up with customers for A/R

  • Working closely with accounting and informing accounting on status of projects for correct invoicing

  • Participating in local activities as required (i.e. Home Show, Parade of Homes, others)

  • Participating in own professional development

  • Other duties as assigned by management

    Additional Job Functions

  • Participating in opening and closing procedures to include use of the alarm system

  • Answering phones and directing calls appropriately

  • Ordering and labeling samples

  • Keeping showroom and sample towers organized

  • Performs related duties as required

    Competencies

  • Communication Proficiency

  • Results driving

  • Organizational Skills

  • Initiative/Self starter

  • Customer/Client Focus

  • Technical Capacity

  • Multi-Tasking

    Supervisory Responsibility

    This position has no direct supervisory responsibilities, but does serve as a coach and mentor for new Product Specialists within the department.

    Work Environment

    This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, etc. Primarily inside in well-lighted, well-ventilated areas, but can at times be outside in external environments.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is a sedentary role; however, lifting of approximately 25 pounds with occasional lifting of small objects and samples; sitting, standing, walking, talking, hearing, and finger dexterity.

    Position Type/Expected Hours of Work

    This is a full-time position. Hours of work are Monday through Friday; 9:00 a.m. to 5:00 p.m., 40+ hours per week.

    Travel

    Travel is primarily local, up to 1 hour driving distance during the business day, although some out-of-the-area and overnight travel may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

    Qualifications

  • A high school diploma or equivalent is required, bachelor’s degree in Business, Marketing or Design preferred

  • Minimum of 2 years’ sales experience, required

  • Experience within the building, design, or architecture industry preferred

  • Knowledge of product areas and lines, preferred

  • Must be proficient in Math and English

  • Clean driving record, able to meet insurability qualifications

    AAP/EEO Statement

    Earth Elements, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Earth Elements complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Earth Elements expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Earth Elements’ employees to perform their job duties may result in discipline up to and including discharge.

    Benefits:

    -Generous Paid Time Off Benefits

    -Holidays

    -Health, dental, vision, short term disability, health savings account, life insurance, and 401k Retirement Plan offered

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