Pursuit - Glacier Park Collection FRONT DESK ASSISTANT MANAGER (GLACIER NP) in Glacier National Park, Montana
What will be your daily pursuit?
Your daily pursuit is leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Glacier adventure!
What perks can you expect?
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations
Full-time work of 35+ hours weekly across the summer season
Complimentary laundry, lodging, and internet
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?
Assist with management of all aspects of Front Desk operations: Scheduling, training, coaching, discipline, etc..
Act as an example of excellent guest service for the team
Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
May be asked to attend weekly manager meetings
Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
Communicate with housekeeping to update the status of room readiness, arrivals, and departures
Inform guests of special events or activities around the hotel and in the surround area
Keeps record of potential safety and maintenance issues and communicates details to supervisor
Assist as needed with set up of rooms for special events, meetings, conferences and banquets
Offers assistance to guests and teammates where needed
Be a utility player who can complete a variety of job duties
This job description describes at a high level what an Assistant Front Desk Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
What skills and experience do you need for this job?
Hotel Management degree or 1-2 years related management experience required
1-2 years previous hotel front desk experience required
Work-ethic and commitment to the team and guest is key
Be willing and able to work solo or as part of a team
Be committed to Safety First and the highest quality of cleaning & sanitizing standards
Be organized with a great eye for detail
Be kind to others and always bring your best
Be a good communicator, always suggesting ideas and solutions
Be helpful and friendly, willing to go the extra mile
Be relaxed, flexible and able to handle a few curve balls
Be ready to have fun!
What will your work environment be like?
You’ll work in iconic, unforgettable and inspiring Glacier National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
You’ll spend your days in and around historic hotels, lodges and cabins
Glacier Park Collection is a non-smoking, drug-free environment
Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture
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Location : CityGlacier National Park
Employment TypeSeasonal, Full-Time
Wage (Gross)USD $15.00/hr