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Pursuit - Glacier Park Collection FRONT DESK ASSISTANT MANAGER (GLACIER NP) in Glacier National Park, Montana

What will be your daily pursuit?

Your daily pursuit is leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Glacier adventure!

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe

  • Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations

  • Full-time work of 35+ hours weekly across the summer season

  • Complimentary laundry, lodging, and internet

  • The chance to work in an inclusive culture and make life-long friends

  • Opportunities for career growth or future work at other Pursuit locations

  • Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?

  • Assist with management of all aspects of Front Desk operations: Scheduling, training, coaching, discipline, etc..

  • Act as an example of excellent guest service for the team

  • Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc

  • May be asked to attend weekly manager meetings

  • Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests

  • Communicate with housekeeping to update the status of room readiness, arrivals, and departures

  • Inform guests of special events or activities around the hotel and in the surround area

  • Keeps record of potential safety and maintenance issues and communicates details to supervisor

  • Assist as needed with set up of rooms for special events, meetings, conferences and banquets

  • Offers assistance to guests and teammates where needed

  • Be a utility player who can complete a variety of job duties

This job description describes at a high level what an Assistant Front Desk Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

What skills and experience do you need for this job?

  • Hotel Management degree or 1-2 years related management experience required

  • 1-2 years previous hotel front desk experience required

  • Work-ethic and commitment to the team and guest is key

  • Be willing and able to work solo or as part of a team

  • Be committed to Safety First and the highest quality of cleaning & sanitizing standards

  • Be organized with a great eye for detail

  • Be kind to others and always bring your best

  • Be a good communicator, always suggesting ideas and solutions

  • Be helpful and friendly, willing to go the extra mile

  • Be relaxed, flexible and able to handle a few curve balls

  • Be ready to have fun!

What will your work environment be like?

  • You’ll work in iconic, unforgettable and inspiring Glacier National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!

  • You’ll spend your days in and around historic hotels, lodges and cabins

  • Glacier Park Collection is a non-smoking, drug-free environment

  • Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi

  • You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

  • You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture

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Location : CityGlacier National Park

Employment TypeSeasonal, Full-Time

Wage (Gross)USD $15.00/hr

Job ID2022-21107

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