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IRIS SENIOR LIVING Dining Assistant-Server in GREAT FALLS, Montana

POSITION OVERVIEW Guided by goodness, loyalty, faith, and fun; the Dining Assistant/Waiter serves elders and guests and takes orders for meals and cleans tables after meals. Prepares and serves meals for the dietary department in a safe and appetizing method in compliance with dietary standards, policy and procedures. Cleans kitchen, washes dishes, and returns food to proper storage. ESSENTIAL JOB FUNCTIONS Customer Service * Provide excellent customer service to internal and external customers * Perform job duties for residents and with team members in a courteous and professional manner * Take initiative to ensure resident safety and satisfaction is a priority * Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current resident's families and friends, prospective residents and their families, referral sources, vendors and regulators) * Communicate professionally and cooperate with supervisor and all community personnel Reinforce a customer experience of the highest quality * Model the Compass Senior Living Leadership Values Dining Services Assistant * Washes dishes * Takes orders for meals from elders and serves them in a respectful, customer friendly manner, respecting customer preferences * Clears tables after meal time, and resets tables for next meal * Assists with preparation of food items and serves food to elders within scheduled time frame * Cleans and maintains food service areas, including kitchen and dining room * Assists Dietary Supervisor and/or cook in maintaining inventory control * Maintains clean, neat and safe work environment Assures that elder's diets are followed * Assures employees and elder guest meals are accounted for on a daily basis * Reports to Dietary Supervisor any loss, breakage or waste of supplies and equipment * Observes and communicates to Dining Services Coordinator problems or potential problems in the Dining Services department * Observes and reports any unusual changes in elder condition or behavior to administrator or nursing staff * Maintains current cleaning list and highest standards for kitchen cleanliness * Performs all other duties assigned by the Dining Services Coordinator or Administrator Resident Rights * Ensure compliance and understanding of all regulations regarding resident's rights Training * Attend all required in-service training Other * Follow & communicate company policies and procedures QUALIFICATIONS AND EDUCATION REQUIREMENTS * Must hold a current food handling card as required by the state * Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job * Ability to remain calm under stressful conditions and make decisions * Must be able to work full or part time on a regular schedule, and on-call as needed * Must be able to communicate effectively with residents, families, staff, vendors and the general public * Must meet all health requirements, including TB * Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation * Must pass criminal background check * Must have compassion for and desire to work with the elderly OTHER SKILLS AND REQUIREMENTS * This position is hourly * Some weekend or after hours work ADDITIONAL NOTES This job description is not intended to be all inclusive. Employee may perform other related or similar tasks to meet the ongoing needs of the community. All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not constitute an employment agreement between the employer and the employee. It is subject to change by the employer as the needs of the business and requirement of the job change.