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Easter Seals-Goodwill NRM Support Supervisor in Great Falls, Montana

Support Supervisor

Tracking Code

8605-587

Job Description

Provides support to production, retail and/or donation door, as needed. Will serve, at times, as “Supervisor in Charge” of entire facility. Responsible for assuring a high level of guest and donor service. Must ensure that Easter Seals-Goodwill policies and procedures are uniformly enforced and followed. Cross training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW.

Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks and being prepared to move between assignments as priorities change. As required or assigned, supervises Goodwill Donation Door activities. Must be cross-trained and assist in all aspects of retail, production and/or Donation Door operations. Must be able to work flexible hours including evenings and weekends.

Required Skills

  • Must be cross-trained and assist in all aspects of retail, production and/or Donation Door operations.

  • Must be able to work flexible hours including evenings and weekends.

  • Develops a superior workforce (through the use of coaching conversations, feedback and by requesting Manager action with any staff that are failing to meet expectations

  • Ensures success by motivating and engaging the team; set the example.

Physical Requirements:

  • Ability to move independently or with reasonable accommodation within the facility and community.

  • Applicant must be physically and mentally able to perform all requirements of the job.

  • Able to lift and carry 20-100 pounds with team lifting or mechanical assistance

  • Able to stand, stoop, bend, or carry for entire shift

  • Tolerance of extreme changes in temperature and humidity

  • Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.

  • May be required to work more than 40 hours per week

Required Experience

  • 0-2 years

  • Previous supervisory experience preferred.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental and Voluntary Products

  • 401(k) Retirement Plan + up to 4% contribution

  • Paid Time Off (PTO)

  • Flexible Spending + Health Savings Accounts

  • Tuition Assistance

  • Employee Wellness Program

  • 10% Discount on ESGW Services

  • 20% Discount at Goodwill Stores

Easterseals-Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services. ESGW will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Location

Great Falls, Montana, United States

Position Type

Full-Time/Regular

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