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Great Falls Public Schools TECHNOLOGY SUPPORT TECHNICIAN in GREAT FALLS, Montana

As a support technician for the Great Falls Public School district, you will be an integral member of the Information and Instruction Technology department. You will work both independently and with the rest of the IIT team to ensure the smooth operation and support of district technology systems. You’ll assist our 1600+ staff members in helping shape the future of over 10,000 students. Your customer-focused approach and technical problem-solving abilities will provide additional strength to the district team of technology professionals.

DUTIES
• Provide on-site basic hardware and software support for staff and students
• Provide installation and configuration of network infrastructure
• Provide help desk (call based) support
• Other duties assigned
REQUIRE SKILLS
• Ability to communicate in a positive manner with teachers, administrators and students
• Basic knowledge of current computer-based technology including common hardware and software (PC-based)
• Basic knowledge of network construction, including physical and logical layers
• Excellent problem-solving ability
• Strong organizational skills
• Ability to work effectively both independently and in small teams
• Ability to work with 50 lbs. weight
• Must have access to a vehicle (mileage is reimbursed)
DESIRED SKILLS
• Basic network management skills
• Experience managing Apple hardware and software

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