The Resort at Paws Up AM Server - Summer 2021 in Greenough, Montana
Job Posting : Server
ABOUT THE RESORT AT PAWS UP
The Resort at Paws Up is America’s premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West with constant innovation and evolution to deliver the quintessential luxury experience for affluent and influential travelers from all over the world. It’s a family-owned and award-winning destination that truly inspires.
We are seeking Servers to join our Food and Beverage team! The Servers are responsible for serving meals to guests in a warm, accommodating and professional manner, ensuring 100% guest satisfaction during their dining experience. Candidates must have excellent personal presentation and interpersonal skills. This position involves a large volume of guest contact and excellent communication skills are required.
PRIMARY DUTIES AND RESPONSIBILITIES
Take and serve orders.
Enter guest orders using resort POS systems.
Know the sequence of service and follow it each time when approaching a table.
Prepare tables with special attention to sanitation and presentation.
Attend to guests upon entrance.
Present menus and help guests select food and beverages.
Answer questions pertaining to the restaurant menus.
Promote meal specials and drink specials by up-selling.
Keep up-to-date knowledge on all menu items including preparation, allergens and alternative preparations and specials; communicate food restrictions to the Food and Beverage and Culinary team.
Check food before serving it to guests to ascertain that appearance, temperature, order and portions are correct.
Converse with the guests at a high level, being aware of their needs and fulfilling special guest requests as instructed by management or the guest directly.
Ensure confidentiality of guests before and throughout their stay.
Assist with guest service issues accurately and promptly; communicate effectively with the Restaurant Manager.
KNOWLEDGE, SKILLS AND ABILITIES
High school diploma, GED or vocational training or job-related coursework
18 years of age or older
Minimum of one year of experience in serving, preferably in resort or fine dining setting
Valid food handler’s license
Valid driver’s license and the ability to meet company driving policy
Demonstrated experience of customer service and excellent communication skills
Friendly and professional manner under periods of high demands and with guests, team members and management
The position offered is seasonal and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.
$11.00/hr. plus $9.00/hr. to $14.00/hr. bonus
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.