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The Resort at Paws Up Assistant Director of Facilities in Greenough, Montana

Job Posting: Assistant Director of Facilities


The Resort at Paws Up is America’s premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West with constant innovation and evolution to deliver the quintessential luxury experience for affluent and influential travelers from all over the world. It’s a family-owned and award-winning destination that truly inspires.

The Assistant Director of Facilities will assist the Director of Facilities on the organization of the maintenance, fleet, landscape, and security. Daily planning of workload, planning and scheduling of daily shores. The position will also support in house projects and repairs.


  • Assist with expertise and leadership skills to drive continuous improvement, best practice implementation, talent development, safety culture, and highest level of service for exceptional guest experiences.

  • Assist in the oversight of operations of all maintenance departments including, employee relations, guest service, profitability, product quality, and compliance to The Resort standards.

  • Run the day-to-day scheduling and labor allocation to match with workload, observing high and low occupancy and projects at hand.

  • Coordinate and implement an effective work order process to ensure internal needs are met in a timely manner, and with the least amount of disruption to the department.

  • Maintain exceptional working relationships and open lines of communication, with all other departments, vendors, employees, and guests.

  • Keep Director of Facilities promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt and corrective action can be taken when appropriate.

  • Understand each maintenance function and train according to The Resort’s standards.

  • Manage training and growing exceptional maintenance team members.

  • Provide day-to-day guidance and oversight of maintenance team members; actively promote, train, coach, and recognize performance.

  • Identify, address, and document individual team member performance problems according to standard operating procedure.

  • Maintain detailed records of work and maintenance performed.

  • Perform maintenance, operation, and repair of electrical, mechanical and structural systems of building and utility distribution.

  • Order equipment materials, and maintain an adequate inventory of required supplies in maintenance shop.

  • Operate hand tools, power tools, and other shop equipment; keep all equipment in good repair with a minimum of downtime by providing day to day maintenance.

  • Support and improve maintenance services that effectively address problems affecting guests and team members.

  • Perform preventative maintenance; ensure operation of equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, completing repairs, and evaluating new equipment and techniques.

  • Maintain cleanliness of vehicles, maintenance facilities, and work areas.


  • 5+ years of experience in plant/facilities/building management in a large facility spread out over acres

  • Knowledge of OSHA, NFPA, ordinances and other federal and state requirements

  • Strong knowledge of building codes, rules/regulations regarding the operation of equipment and HVAC, plumbing and electrical systems

  • Knowledge of hotel and resort operations, including security and safety programs, employee relations, preparation of business plans, repairs, maintenance, budget forecasting, exceptional quality of service standards, and long-range planning

  • Exceptional management skills with a proven track record in mentoring/leading a successful team

  • Must be detail oriented, extremely organized, professionally polished, have an ability to work under pressure, be accountable and flexible

  • Valid driver’s license and the ability to meet company driving policy


The position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including:

  • Medical, Dental, Vision

  • 401K

  • Complimentary Meals

  • Employee Discounts on Merchandise

  • Employee Activity Discounts

  • A great work environment in a beautiful luxury resort setting

For more information on Paws Up, visit


To be discussed

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.