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Intermountain Healthcare Business Systems Analyst - Staff or Senior (Remote opportunity) in Helana, Montana

Job Description:

In the Business Systems Analyst role you will be highly engaged with the assigned business unit and work closely with them to identify and understand their needs and requirements. You will need to dive into the business to understand how they function and be able to provide feedback and suggestions to help them resolve the issues they are facing. The major activities include: understanding business needs and defining business requirements; researching, writing and refining user stories in advance of the technical team work; assisting in developing user acceptance criteria; and translating needs into technical design utilizing Agile Methodology best practices.

Your strong interpersonal and collaborative skills are vital in understanding the business needs, assessing solutions, researching, documenting and detailing requirements. Business Systems Analysts become subject matter experts in supporting the business applications, interfaces, and products used by several areas of SelectHealth.

As a Business Systems Analyst, you will be responsible to support the developers and QA by having stories groomed and ready for development. The scope of projects range from minor enhancements to major projects. Requirements may be specific to healthcare insurance products, claims, sales activities or other service related processes; all in support of product releases. You will also provide technical and professional guidance and leadership to your technical team to accomplish the needs of the business.

If you have the professional experience, are a self-starter who takes initiative, works well independently and in a group and can communicate concepts and ideas clearly, professionally, verbally and in writing, then this position is for you.

If State laws permit, remote work is an option for this position.

NOTE: Unfortunately, we are not currently considering candidates for this position that require visa sponsorship. We apologize for the inconvenience.

Job Essentials

  1. Maintains advanced level of understanding of application development methodologies, tools and techniques to effectively work with customers / staff to determine needs, specifications, feasibility, priorities for application development requests and projects.

  2. Acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.

  3. Utilizes appropriate tools to meet complex ad hoc informational needs. Maintains an advanced understanding of the data model and data use of assigned systems.

  4. Documents and recommends workflow changes and technical / functional requirements, specifications and designs solutions (e.g. logical data models, validation rules, screen design, report design, interface design, batch processing design, etc.) needed to support the business requirements for highly complex problems and according to organizational standards and processes.

  5. Solves highly complex issues, incidents, problems according to agreed upon service levels and according to IS standards and processes. Collaboratively works with peers, internal and external stakeholders, and vendors.

  6. Collaborates with key business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development/acquisition requests and projects with a high level of complexity and according to organizational standards and processes. Consults with key business stakeholders on selection and acquisition of 3rd party solutions.

  7. Collaborates with key IS staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a high level of complexity.

  8. Collaborates with key stakeholders in the development of training and knowledge based materials and in training peers, end-users, and other IS team members.

  9. Participates and as assigned leads the efforts to create and manage project plans for projects with a high level of complexity. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists and as assigned leads the prioritization of tasks/assignments.

  10. Develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.

  11. Participates in the coaching and mentoring of associate and staff level employees on all job essentials.

Minimum Qualifications

Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified.

  • or -

Four years of equivalent information technology, clinical, or healthcare insurance experience.

  • and -

Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide.

  • and -

Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.

Preferred Qualifications

• Self-motivated and directed.

• Understand and can independently perform requirement gathering, techniques necessary for completing appropriate design specifications.

• Strong written and oral communication skills with spoken English in a technical environment.

• Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others.

• Good interpersonal skills.

• Keen attention to detail.

• Ability to present ideas in user-friendly language.

• Ability to solve complex problems.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience and knowledgeable in writing SQL statements to query the backend of the different systems.

• Two or more years of experience in a healthcare environment.

• CBAP or PBA Certification or have a general understanding and knowledge of the concepts and principals outlined within the Business Analyst Body of Knowledge (BABOK) guide.


Physical Requirements:

Interact with others requiring the employee to communicate information.

  • and -

Operate computers and other IT equipment requiring the ability to move fingers and hands.

  • and -

See and read computer monitors and documents.

  • and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.


SelectHealth - Murray

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Scheduled Weekly Hours:


Equal Opportunity Employer

Intermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Thanks for your interest in continuing your career with our team!