Labcorp Data Management Study Coordinator in Helana, Montana
The Associate Data Manager is accountable for acting as the secondary liaison between Labcorp Drug Development and Sponsors, to ensure the successful management of global projects through compliance with the Labcorp Drug Development strategy, in order to deliver outstanding customer satisfaction.
Work in collaboration with Clinical Data Management personnel to assist in day-to-day activities as assigned.
Support Clinical Data Manager during start up.
Create protocol folder(s) for study documentation.
Add entries into individual protocol spreadsheet.
Act as a data liaison between Clinical Data Management and all other Labcorp Drug Development departments and business units.
Consult with Medical Affairs via a Med/Tech Affairs Request Form.
Collaborate with Project Management proactively and reactively regarding study questions.
Manage and resolve issues with Specimen Management.
Initiate data changes with the appropriate department and revise all non-compliant requests.
Partner with other Labcorp Drug Development departments and business units, and provide integrated support and process improvements as needed.
Complete Quality Assurance tasks as assigned, while adhering to both internal processes and regulatory standards.
Quality Check (QC) test files.
Deliver test files to clients and log into the metrics tool.
Obtain client approval and store auditable documentation.
Provide ongoing client support (study maintenance).
Address errors and client issues including queries.
Participate in study-related meetings.
Collaborate with clients regarding study modifications.
Maintain auditable documents.
Facilitate Data Management functions of end-to-end data lock processes.
Review the data transfer calendar and ensure that it is accurate.
Review the properties of data files and error reports. Inform Data Managers of any findings and follow-up as needed.
Ensure that all assigned transfers are completed each day.
Attend training to increase Associate Data Manager’s capabilities (including corporate, departmental and sponsor-related training).
Ensure uninterrupted client service.
Support peers by sharing technical knowledge and customer service skills.
Back up peers as needed.
Other duties as assigned.
- High school diploma with minimum two years LabCorp Drug Development experience, or Associate’s degree or equivalent education.
Strong organizational, planning and critical-thinking skills.
Well-polished, inclusive, and engaging communication skills (written and verbal).
Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.
Ability to handle multiple tasks in a timely and professional manner under demanding conditions.
Ability to use standard Microsoft suite of software products.
Conversant with databases and database terminology.
Strong technical aptitude.
Customer Service experience.
Data Management and/or Clinical Trials experience.