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Educational Testing Service AI/ML Engineer - Personalization in Helena, Montana

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include

TOEFL®, TOEIC®, GRE® and Praxis®

. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

ETS is seeking an AI Engineer to join the Product Innovation and Development (PID) team. The PID Division develops AI-based solutions that are built on a foundation of learning and cognitive science principles that leverage interactive task design, machine learning, and data sciences. Solutions will be integrated in various teaching, learning, and assessment solutions. The AI Engineer’s role is to build, train and deploy AI models that power innovative features for the AI-based products.

Position Summary:

This position is for staffing product teams to build in personalization and recommender engines, where we are specifically looking out for individuals who have exposure, experience or even expertise in the following:


  • Experience in machine learning best practices, scalable training and deployment, model introspection and evaluation

  • Build personalization, knowledge tracing and recommender engine models

  • Non-cognitive, behavioral performance-based tasks modeling

  • Train and retrain machine learning models and provide metrics to document and track their performance.

  • Utilize best practices around design, coding, automated unit, regression testing, and deployment of AI/ML models to production; and responsible use of AI

  • Keep current of latest AI research in the personalized learning and assessment field

  • Work effectively in the agile-at-scale framework

  • Clearly communicate findings to business stakeholders

Education, Certifications, or Special Licenses:

  • A Master’s Degree in Computer Science, Applied Mathematics, Engineering or a related field

Relevant Years of Experience:

  • At least three years of training or experience in AI/ML algorithm development

Other Requirements:

  • AI/ML engineers will make heavy use of AWS, Microsoft Azure, OpenAI and Hugging Face models.

  • Experience with Python-based AI/ML frameworks, Java

  • Experience with cloud-based (AWS) deployment of models, performance monitoring and issues troubleshooting

  • Familiarity with Docker and Git

  • Experience with ML frameworks (like Keras or PyTorch) and libraries (like scikit-learn)

  • Knowledge and practical application of statistical analysis and mathematical modeling concepts and principles

  • Excellent written and oral communication skills

  • Ability to work effectively in a cross-functional team



ETS believes in a Total Rewards philosophy for our employees, and they include:

  • Health, Vision, Dental insurance plans to choose from

  • Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!

  • Generous PTO and vacation time to balance your work and life

  • Additional 8 hours of PTO for volunteer work

  • Retirement plan (401(a)) and traditional Roth (403b) with company contribution

  • Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

  • Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.

  • How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. ETS offers multiple Business Resource Groups (BRG) for you!

  • Are you passionate about volunteering and being active in your career and community. ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.