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Salesforce.com, Inc Alliances - Regional Consulting Partner Account Manager in Helena, Montana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Alliances & Channels

Job Details

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three innovative ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

ABOUT THE ROLE:

  • Manage a balanced portfolio of Regional Consulting Partners across North America with responsibilities spanning core areas of Go-To-Market, Enablement, Customer Success & Aligned Growth.

  • Create, manage and implement mutual business & success plans, which includes comprehensive enablement plans to ensure partners are able to deliver successful implementations resulting in shared customer success.

  • Ensure partners are developing in-depth go-to market Sales, Pre-Sales, and delivery capabilities in line with Salesforce’s revenue and customer success strategy.

  • Conduct regular reviews with partners to track results against agreed plans.

  • Create and nurture strategic relationships across the partners’ business while maintaining strong executive relationships.

  • Work closely and collaboratively with the partner enablement teams and others to ensure delivery of clear and coordinated enablement across the partner lifecycle.

  • Assist the partner to create specialist skills and capabilities that will deliver enhanced solutions and assist sales and delivery coverage across all clouds.

  • Ensure the partner completes key program metrics by submitting Leads, Projects and Customer Stories and Obtaining/Maintaining Certifications.

  • Work with our Partners, Customer Success, Salesforce Account Executives, Partner Sales Team to provide alignment on open opportunities and ongoing customer implementations.

  • Advocate for the company, our consulting partners & our customers through moments of contention including intensified customer implementation accounts & customer or partner satisfaction disagreements. A demonstrable track record of exhibiting strong conflict resolution skiils & showing good judgment in these moments is a huge plus.

WORK EXPERIENCE

  • 4+ years in channel sales or channel management roles focused on Strategic Consulting Partners

  • Understanding of how professional service organizations go-to-market, generate revenue and complete implementation work

  • Extensive experience with SaaS based solutions, preferably within the Salesforce ecosystem - including functional knowledge of the various roles of alliances, sales, customer success, marketing & the product teams

  • Proven ability to build, lead and implement strategy in a cross-functional environment

  • Able to focus and implement in a changing environment; ability to make things happen

  • Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams

  • Ability to build and maintain positive working relationships while delivering results in a highly complex organization

  • Strong drive and character qualities that match with company core values and inspires others to follow and act

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

LOCATION

United States & Canada or Remote

EXPECTED TRAVEL

< 20%

For Colorado-based roles: Minimum annual salary of $164,360. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:

https://salesforcebenefits.com/index.html

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc (http://salesforce.com/) . and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc (http://salesforce.com/) . and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc (http://salesforce.com/) . and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc (http://salesforce.com/) . or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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