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State of Montana Business Services Unit Manager in Helena, Montana

* *Our services impact EVERY Montanan! _MISSION STATEMENT _* * To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals,alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that providesapplication development, quality assurance and technical operations (network and desktop) services to all otherDepartment of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens. _DUTIES_ The incumbent performs a variety of duties assigned by management. Duties include Department-wide responsibility for helping to improve business processes through greater use of technology; providing facilitation of the Department’s enterprise projects, developing vision and direction for technology and business process change, and coordinating key Department enterprise and division projects. The incumbent analyzes operational needs to provide a detailed, consistent view of operational work within the Department when questions arise, advising the Technology Services Division (TSD) administrator to help ensure that short term and long-term Department goals are reached. The position reports to the TSD administrator and directly supervises assigned staff. This is an incomplete list of job duties. For a complete job description please contact Human Resources. ( or 406-444-9858) To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. _REMOTE/TELEWORK:_This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program. _Training Assignment:_ This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire. (All computer systems and tax guidelines will be trained on the job.) Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Requires the successful completion of a background check and state tax compliance status check. * *_EDUCATION AND EXPERIENCE_ The minimum level neededon the first dayof work is__ * Bachelor’s degree in computer information systems or computer science, or in a business area such as finance or business administration with a concentration in information systems or closely related field; and * Work experience should include five years of job-related experience including two years of supervision, management, leadership.* * Work experience should be made up of leadership positions and technical project and program management. Formal training in Business analysis and process design is preferred.* * Preferred Work Experience: Certification as a Business Process Professional* * Other combinations of education and experience will be evaluated on an individual basis. *If applicable, please provide college/university transcripts with application. Title: Business Services Unit Manager Location: Helena Requisition ID: 23142778