State of Montana Computer Systems Analyst/IT Business Analyst (66627) in Helena, Montana

[Building a Stronger Montana]


The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.


  • Customer Focus

  • Individual Responsibility

  • Individual Growth

  • Ethics in the Workplace

  • Continuous Improvement

Learn more about the department HERE !

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This position includes project management and business analysis duties related to information technology as well as acting as a liaison between the department’s business users and the Technology Services Division. The position plans, develops and leads major information technology projects for the department as well as conducting a variety of business analysis and liaison activities. Duties range from documenting business and system requirements, assisting with maintenance of existing software systems, to leading agency projects as project manager.


  • Define project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders.

  • Effectively communicate project expectations to team members and stakeholders.

  • Liaise with project stakeholders.

  • Set and continually manage project expectations with team members and other stakeholders.

  • Plan and schedule project timelines and milestones. Track project milestones and deliverables.

  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.

  • Define project success criteria and disseminate throughout project life cycle.

  • Conduct project retrospectives and create a recommendations report to identify successful and unsuccessful project elements.

  • Identify and resolve issues and conflicts within the project team.

  • Identify and manage project dependencies and critical path.

  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.

  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.

  • Document business requirements using a variety of approaches depending on the needs of the situation.

  • Assist business users with testing and training regarding new or modified technology systems/applications.

Preferred but not required:

  • An understanding of the development lifecycle.

  • An understanding of Agile methodology.

  • An understanding of Project Management principles and techniques.


  • Bachelor’s degree in computer science, information technology, business, or a related field.

  • One year of job-related IT business experience; or

  • Five years of direct and qualifying experience with information technology and/or security experience may substitute for the education requirement .

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)


You are REQUIRED to attach a cover letterandresume at the time of application.

In your cover letter please address the following question:

  • How has your professional career prepared you to successfully manage multiple projects with competing priorities?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to


Your paycheck is just part of your total compensation package! Upon date of hire, employees working at least half-time for more than six months are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Learn more about them HERE ! Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered.

Job: *Information Technology/Computer Science

Title: Computer Systems Analyst/IT Business Analyst (66627)

Location: Helena

Requisition ID: 19140664