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Meta Data Center Business Enablement Manager in Helena, Montana

Summary:

Meta is looking for a Data Center Business Enablement Manager to support Site Operations’ growing team and expanding datacenter footprint. Meta’s data centers are the foundation upon which our rapidly growing products and services are delivered worldwide. This person will manage a team that creates and deploys foundational capabilities in hiring, onboarding, technical learning and development, knowledge management, financial management, communications, and collaboration event planning and facilitation. The successful candidate is a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust within all levels of the organization. In this role, you will be working closely with Site Operations’ leadership team, which includes global leaders and geo leaders, to ensure the right foundational business support systems, processes, and measures are in place to enable the data center teams across the globe to be successful. This role will need to strike a balance in establishing a common framework while still allowing for local customization for unique geographical needs. It will be important to develop business support frameworks that can be sustained effectively in a “high-volume” environment. In addition, this lead will be responsible for tracking progress, providing regular updates, and identifying methods to measure effectiveness in our business practices. This leader will work with key stakeholders to set strategy and drive initiatives that lead to meaningful improvements in business support practices across our global footprint of data center operations.

Required Skills:

Data Center Business Enablement Manager Responsibilities:

  1. Establish frameworks and own outcomes across Site Operations for foundational business support functions such as hiring, onboarding, technical learning and development, knowledge management, financial management, communications, and collaboration event planning and facilitation

  2. Develop and collaboratively own the 3–5-year roadmap for enhancements to workforce planning (hiring, onboarding, technical development, etc.) and knowledge management efforts. Execute in partnership with the Geo leadership team

  3. Work effectively with cross-functional partners, specifically the Geo Business Support Managers, across the worldwide data center fleet to collaboratively build out and then execute frameworks for business support functions

  4. Provide people management, mentorship, coaching, and career development to members of the team to build a strong team culture and commitment to impact

  5. Lead the team to improve and maintain the foundational capabilities of business support, utilizing tools, templates, and processes that can be sustained for the long-term

  6. Support leadership meetings and facilitate alignment on key issues and opportunities

  7. Provide regular updates and progress reports on areas of ownership. Utilize measures and metrics to demonstrate progress to goals

  8. Establish transparent and organized methods to store, share, and communicate the work products of the team

  9. Produce regular communications for the global Site Operations team to highlight progress to goals, leadership messages, outcomes of key events, and more

  10. Drive excellence in the SiteOps organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business

  11. Establish and maintain a SiteOps leadership event and communications calendar to coordinate work and minimize conflicts of key stakeholders

  12. Ability to travel 25% of the time

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor's or master’s degree in business, engineering, or relevant experience

  2. 10+ years of current proven experience in managing teams that support the business operations functions such as technical training, knowledge management, budgeting, workforce management

  3. 5+ years of project/program management experience

  4. Experience influencing effectively, working with cross-functional teams to advance the needs of the team, and adapting as the needs change

  5. Experience navigating business structures while maintaining confidentiality and discretion

  6. Effective at communicating the problem, approach, and alternatives considered to meet the needs of the audience

  7. Proven experience in developing and executing to a strategic roadmap that supports the scaling of the organization

  8. Effective at facilitation and planning events that bring teams together to reach established outcomes

  9. Experience being organized, utilizing a system that works for you, your team and the larger organization

  10. Productive, poised, and experience thriving in high-pressure, time-sensitive scenarios

Preferred Qualifications:

Preferred Qualifications:

  1. Experience leading global teams

  2. Knowledge and application of lean operational processes and improvement methodologies

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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