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Facebook Documentation Manager in Helena, Montana

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Facebook is seeking a Manager for Documentation Engineering team that is focused on building internal documentation to be used by other Facebook engineers. This person will support the existing team tasked with helping to scale Facebook documentation to our growing Enterprise Products organization. This role would be responsible for not only managing the overall team, hiring new team members, but also setting the strategy, direction and communication of a team with a mission to connect the internal organization through documentation. You'll work incredibly closely with Facebook Engineering leadership to establish priorities, strategy and communicate regular updates on what's happening with the team and space. You would be responsible for ensuring solid partnerships, steady growth, and measurable impact. This is a full-time position.

Documentation is a priority focus for Facebook’s Enterprise Products organization as we scale and support a growing product catalogue. The Documentation Manager will have the opportunity to underpin this growth through key technical initiatives and alignment.

Required Skills:

  1. Manage a high-performing team to create engaging and effective documentation for technologies and tools used internally and externally

  2. Partner with Engineering and other cross-functional leadership to establish priorities, strategy, and communicate regular updates on documentation initiatives

  3. Manage expectations of all interested parties: define clear schedules with key deliverables and milestone dates, identify and communicate risks and adjustments to the overall documentation deliverables

  4. Develop and implement key performance indicators to track progress to key metrics and goals

  5. Hire and develop new documentation team members

Minimum Qualifications:

  1. 8+ years experience in technical documentation, and/or developer outreach for a developer audience

  2. 4+ years of experience managing a team

  3. 4+ years of experience independently driving technical documentation projects and authoring tools

  4. Experience organizing content in a logical flow

  5. Demonstrated experience in comprehensive technical documentation, proofreading, and editing

  6. Experience partnering with Engineering leadership to establish priorities, strategy, and communicate regular updates on documentation initiatives

  7. Proficiency in technical documentation across multiple programming languages based on an understanding of coding and object-oriented design principles

Preferred Qualifications:

  1. BS/BA degree in Computer Science, Technical Communication or a related discipline

  2. Experience writing code

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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