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Oracle Federal Learning Specialist in Helena, Montana

Job Description

Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns

Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods

Provide one-on-one end-user support at federal client sites to perform high-level solution tasks

Identify and surface process, workflow and technical concerns to appropriate project team members or content owners

Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution

Present observations and feedback to appropriate stakeholders on system adoption and utilization

Partner with federal clients to drive behavior change in order to increase adoption, efficiency and satisfaction.

Bachelor's degree or relevant equivalent work experience.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 96248BR in the subject line of the email.

Responsibilities

  • Deliver educational materials in person and virtually for federal client projects, providing additional training support to participants as needed and promptly addressing questions and concerns

  • Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods

  • Provide one-on-one end-user support at federal client sites to perform high-level Oracle Cerner solution tasks

  • Identify and surface process, workflow and technical concerns to appropriate project team members or content owners

  • Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution

  • Present observations and feedback to appropriate stakeholders on system adoption and utilization

People Management Responsibilities (for associates with one or more direct reports):

  • Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.

  • Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.

  • Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments.

  • Provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates' development.

  • Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align associates' skills to fill gaps.

Basic Qualifications

  • At least 4 years total combined related work experience and completed higher education

  • High School Diploma

Preferred Qualifications

  • Bachelor's degree or equivalent relevant work experience

Expectations

  • Perform other responsibilities as assigned

  • Willing to travel up to 100% as needed

  • Willing to work additional or irregular hours as needed and allowed by local regulations

  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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