Montana Jobs

facebook youtube linkedin
Mobile Montana Labor & Industry Mobile Logo

Job Information

State of Montana Federal Offset Specialist (05324) in Helena, Montana

The Department of Public Health and Human Services is the largest executive branch department in Montana State Government with over 3,200 employees. We maximize individual and organizational potential by supporting the agency’s most valuable resource – OUR PEOPLE. The Child Support Services Division (CSSD) establishes and enforces the financial and medical support obligations of parents in support of their children. We are looking for you to be a compassionate, energetic, conscientious, and detail-oriented individual who enjoys making a difference, being part of a team, and takes pride in your career to work in our fast-paced office. We Offer: - A competitive hourly wage and a comprehensive benefits package. To learn more about what we offer visit: -A welcoming office environment where everyone is accountable for their part and everyone strives to provide the best customer service to clients and each other. -A career in which you can feel good every day knowing you're making a difference in the lives of others. -No weekend work schedules. -Advancement opportunities. -Work/life Balance You Have: -Strong communication skills, both verbal and written, organizational skills both analytical and problem solving, and the ability to work with confidential documents. -A positive outlook, dependability, accuracy, and pride with your work. -Initiative, resilience, and cooperative nature to maintain a harmonious work environment that exceeds everyone’s expectations. -A qualitative customer experience in the service of others. Key Responsibilities Include: * Manages the development, enhancement and maintenance of the Federal tax offset and passport denial programs and associated interface. Serves as the point of contact for the Federal Government regarding these programs. * Identifies changes or enhancements to improve existing system or interface functionality or to identify and fix problems. Reviews, tests change and approves completed system tasks. * Monitors electronic files sent and received from the Federal Office of Child Support Enforcement (OCSE). Including ensuring CSSD in compliance with the annual submission of cases to OCSE. Reviews files for accuracy and timeliness. Researches and resolves issues preventing cases from reporting to the federal offset program or federal offset payments from being processed and works with contracted programming staff to resolve any system issues. * Updates federal on-line system after approval of passport exclusion or emergency withdrawal of passport denial, in appropriate cases. * Manages the development, enhancement and maintenance of the state debt offset program and associated interface. * Identifies changes or enhancements to improve existing system or interface functionality or to fix an identified problem. * Reviews, tests change and approves completed tasks. Informs users of new developments and key decisions. Responds to inquiries and requests from CSSD and Department of Revenue. * Prepares reports for CSSD Management on the state offset program. Physical and Environmental Demands: Typical office environment. This position will work in a typical office environment with extensive keyboarding requirements. Required for the first day of work: * Knowledge of planning, organizational and project management methodologies. Must be detail oriented and self-motivated. * Ability to make decisions. * Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs. * Ability to plan, coordinate and direct system development efforts. * Ability to evaluate program requirements, conduct research, and make independent decisions. * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as in groups and take a leadership role in dealing with issues. Minimum Qualifications * Bachelor’s degree in computer science, business, human services or a related field. * Two years job experience of child support, accounting or case management. * Other combinations of education and experience may be considered on a case-by-case basis. In order to be considered for this position, you must submit the following: * Cover letter * Resume * Supplemental Questions: o Describe your experience and/or training in using computer or web-based programs. Give an example of how you have used computer or web-based tools to complete a project. o Describe in detail your experience in reconciling accounts, numbers, amounts, etc. For a full copy of the job description, please contact Debbie Driver /Women (and/or) minorities may be under-represented in this position and are encouraged to apply./ /Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position./ /As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 10 years./ Job: Information Technology/Computer Science* *Title: *Federal Offset Specialist (05324) Location: Helena Requisition ID: 21142432