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St. Peters Health Home Health and Hospice Certified Home Health Aide, 0.8 FTE, 7042.132 in Helena, Montana

JOB SUMMARY (Overview of job): Hospice Certified home health nursing aide's (CHHA) main role is to provide direct patient care in the home or setting where the patient refers to as home. Hospice Certified home health aides perform basic duties such as; bathing, assistance with activities of daily living, safety and vital signs. The CHHA must demonstrate competency with all core skills as required by the Certified Nursing Assistant licensure. Demonstrates effective verbal and written communication skills. Understands basic knowledge of ethical issues and is able to provide care to terminally ill patients. Provides caring holistic person-centered care. Demonstrates knowledge of basic infection control practices; such as hand washing technique. The CHHA is under supervision of the Hospice clinical coordinator/supervisor and/or director. Ability to communicate with the Hospice RN case manager for concerns that may arise in the home while performing patient care. On a daily basis communicate with the CHHA scheduler. The CHHA follows an individualized plan of care that is developed by the RN case manager. The CHHA will demonstrate an understanding of the plan of care prior to the first visit with patient. Maintains HIPPA compliance. Has a general understanding of regulatory compliance to assure the provision of safe, quality care

COMMUNICATION: Demonstrates good communication skills to facilitate coordination of care with the Hospice RN case manager and CHHA scheduler. Attends meetings and morning huddles as needed to encourage regular communication with the interdisciplinary team. Maintains open communication with the interdisciplinary team. Maintains open communication with the Director and/or Hospice clinical coordinator/supervisor in relation to patient concerns. Utilizes appropriate chain of command to collaboratively and proactively problem solve as needed. Reports any deviations of the plan of care to the RN case manager. Attends education when offered related to competencies or changes in processes.

ADAPTABILITY: Has a “can do” attitude, is an active team member, and a no-blaming environment while setting the tone for the department by being a good role model. Maintains a positive attitude and flexibility regarding fluctuating patient census and staffing needs. Demonstrates strong communication skills and actively completes assignments, documentation per agency policy. Able to prioritize and multi-task when the department gets busy. Keeps calm during stressful times.

SPECIFIC DUTIES: Is able to perform all duties of a certified nursing assistant. Must understand basic computer skills and able to document in the electronic medical record. Effectively manages time and resources responsibility. Must be reliable, honest and trustworthy. Collaborates with the interdisciplinary team in providing quality care to home care patients and the CHHA scheduler. Ability to work weekends as needed and holidays on a rotating schedule. Ability to manage a group of patients as assigned to ensure you arrive on time and understand the plan of care. Other duties as assigned.

KNOWLEDGE/EXPERIENCE: Sufficient knowledge, effective communication skills, and experience to demonstrate ability to work autonomously. Must demonstrate professionalism while working with patients in their homes. Prefer at least one-year of long-term care experience or prior home health or hospice experience.

EDUCATION: High school diploma or GED preferred.

LICENSE/CERTIFICATION/REGISTRY: Current Montana License as a Certified Nursing Assistant (C.N.A.) required, BLS required.

Aptitudes: Ability to achieve cognitive, organization and emotional maturity to deal respectfully and effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. Possesses positive interpersonal and communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Positive attitude with emphasis on customer satisfaction and exceptional patient care. Ability to achieve expected organizational behavioral standards. Open to feedback and a quickly changing environment, which requires flexibility in scheduling, equipment, and department assignments. Strives to put the patient first above personal needs and beliefs. Acts as a mentor to less experienced staff and maintains a positive attitude.


  • Demonstrated ability to create an environment of mutual trust and respect and two-way communication with all team members.

  • Demonstrated ability to build a close team and inspire a team spirit.

  • Demonstrated ability to actively pursue positive change, both personally and organizationally. Demonstrated ability to adapt to change.

  • Demonstrated willingness to serve key constituents, including patients, families, coworkers, physicians, the community, and the organization and to exceed customer expectations.

  • Demonstrated ability to work in interdisciplinary team for the benefit of the organization as a whole.

  • Demonstrated ability to control limited healthcare resources by effectively managing the organization’s financial and supply resources.

  • Demonstrated integrity by actions that are consistent with what she/he says, communicating ideas openly and directly, and welcoming openness and honesty of others.

  • Demonstrated ability to effectively communicate verbally and in writing.

  • Demonstrated ability to manage multiple and conflicting priorities, stressors, deadlines, difficult situations, and/or customers effectively.

  • Demonstrated ability for a strong work ethic related to St. Peter’s Illness Policy.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening